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Eau Claire Nissan - Service Center

Eau Claire, WI

4.4
202 Reviews

202 Reviews of Eau Claire Nissan - Service Center

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June 12, 2024

My oil change was done in 30 minutes. Laura was very helpful and explained everything. More

by LINDAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

June 11, 2024

I was very disappointed in my service. I was not consulted about using synthetic oil ahead of time. Also, my free oil changes I had received earlier when I had purchased a new car were n More

by JUDITH_TABOR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Hello! Thank you for taking my call today! I am glad that we got this explained and resolved! If you have any additional concerns please feel free to reach out to me! Ed Derleth, Service Manager 7157278450

June 05, 2024

There were things that I asked them to look into especially a piece of wheel well trim that came off on the drivers side and coming loose on the other side. I was immediately told that it could not More

by ALAWCEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of her name.
Jun 07, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to reach out! We have tried to reach out a few times with no success. When you get a moment can you please call our Service Manager, Ed, at 715-727-8450

June 05, 2024

pleasant employees,finished before estimated time,no need for shuttle service will recommend this business to friends More

by jldonaldson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

June 01, 2024

A very clean and all personal friendly. Only sorry for some missunderstanding with a couple of enployees. Will make sure get all answers right away next time anywhere! Thank You ED. Ve More

by sharrylarson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Eau Claire Nissan responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

June 01, 2024

Great place. Great service. Too many surveys requested. If anything is wrong I'll tell you More

by jaminpour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

May 31, 2024

Got me in right away to deal with serious issue with car which was very much appreciated. Provided ride, kept me informed as to progress & was able to fix car within 24 hours. More

by jgbdlp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Eau Claire Nissan responded

We're ecstatic to hear that you had such a positive experience with us. Our team strives to create memorable moments for our customers, and your feedback reaffirms that we're succeeding. We appreciate your support and look forward to serving you again!

May 30, 2024

The service was superior. Everyone was friendly and helpful. The staff did a thorough job when assessing and fixing our vehicle. They followed up to see if we had questions or More

by jsjochgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

May 29, 2024

Great follow up and professionalism throughout the dealership actual flew down to Mexico with the group in front of us More

by DAVE@BDRSERVICESLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

May 25, 2024

Took my car out for symptom check with tech to try to find source. He thought it could be a belt or something with a/c…Laura came and explained what was found and asked if I wanted it fixed as they said More

by HESLINGER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Eau Claire Nissan responded

Holly, thank you for taking the time to respond. I am glad that you and our Service Manager, Ed, got a chance to speak this morning! We look forward to getting your vehicle back in so we can take another look at the issue and get it resolved for you!

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