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Eau Claire Nissan - Service Center

Eau Claire, WI

4.5
252 Reviews

252 Reviews of Eau Claire Nissan - Service Center

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February 22, 2025

Always excellent service that is why I keep purchasing vehicles from them! They are thorough, friendly and professional. More

by jdscharr1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Bought our Pathfinder here back in August and had an excellent experience. Brought my vehicle in for its first oil change and had a lovely experience. More

by Audy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Eau Claire Nissan responded

Thank you for your generous review! We’re thrilled to hear you had a fantastic experience and hope to create more memorable moments for you in the future!

February 13, 2025

Great customer and tech service, efficient and timely save for tires inflated to 38 psi when the spec. calls for 32 psi for my specific vehicle. More

by DKMAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Eau Claire Nissan responded

Thank you for your 5 star review! We'll see you next time!

February 13, 2025

Very satisfied with the service department at Eau Claire Nissan. Addressed our concerns and got us scheduled promptly (next day). The issue was diagnosed and corrected quickly. More

by camphavoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

February 10, 2025

The customer service is exceptional and my vehicle is always done in a timely manner. More

by lemonnicole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Eau Claire Nissan responded

Thank you for your kind words! Your support means the world to us, and we can’t wait to welcome you back soon!

February 09, 2025

Very happy with the service I received. I was in for an oil change and was having trouble with my crash sensors. They were able to fix my sensors as well as the oil change and tire rotati More

by bflaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Eau Claire Nissan responded

Wow! We’re overjoyed to receive your feedback! It’s customers like you who motivate us to keep improving. Come back and see us soon!

February 06, 2025

Eau Claire Nissan was able to get me in the same day for an unexpected service need. They were able to resolve the problem and the staff there was great to work with. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Eau Claire Nissan responded

We truly appreciate your positive feedback! It’s wonderful to know we’re meeting your expectations, and we can’t wait to see you again!

January 31, 2025

Got me in right away and fixed my issue same day. Friendly and thorough. Thank you! More

by AMBER41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Eau Claire Nissan responded

We're delighted to know that you enjoyed your experience with us and that we met your expectations. Thank you for taking the time to share your feedback, and we can't wait to welcome you back again!

January 29, 2025

You have wonderful employees at this location. There was an issue with my new rougue and they did research and worked so hard to find a resolution and were very courteous and attentive. More

by cknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian the mechanic worked super hard. Tom the salesman went over and above helping me on a few different times to understand everything about my car.Tom the salesman went over and above to make sure i Tom
Feb 01, 2025 -

Eau Claire Nissan responded

Your feedback is invaluable to us! Thank you for the glowing review; we’re excited to serve you again soon!

January 27, 2025

All the staff were friendly and answered my questions on the service done on my care. More

by jdguinther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Eau Claire Nissan responded

It is because of customers like you that we continue to improve as a business! Please come see us again soon!

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