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Eau Claire Nissan

Eau Claire, WI

4.5
316 Reviews
Eau Claire Nissan is proud to be part of ONE Automotive Group, your Eau Claire and Chippewa Falls are dealership family serving the community for over 40 years. Locally owned and operated we built our business to better serve the Chippewa Valley, which means we get to be our own ONEderful selves and build our business around what matters most: the people around us. For us it’s much more than a car deal, automobile lease or a repair order. It’s about supporting, celebrating, and championing our great community. Whether shopping for a new or used vehicle, leasing or financing, servicing, seeking collision repairs or just talking “shop,” consider us your ONE and only for automotive. As you may know, we’re a Nissan dealership that also features pre-owned vehicles and a full-service department. We specialize in helping individuals find their next vehicle. Our dedicated auto-financing experts help smooth the process. Whether you’re interested in a new or used vehicle, we’ll help you find it, and then we’ll help you keep it running for years to come. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between. We’re humbled for the opportunity to welcome you to Eau Claire Nissan and the ONE Automotive Group family.
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3214 Mall Dr

Eau Claire, WI

54701

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Showing 316 reviews

June 15, 2024

Everyone is friendly and genuinely concerned that my needs are met. This is my fifth consecutive lease here and it feels like home. More

by LEEMCMULLEN24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Eder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Eau Claire Nissan responded

We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

June 12, 2024

Worked with me to identify if my issue was still covered under the warranty and then quickly help replace the defective part! Polite, accurate, and timely! Everything i want in a service center. More

by williamgoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

June 12, 2024

My oil change was done in 30 minutes. Laura was very helpful and explained everything. More

by LINDAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

June 11, 2024

Very personable sales people that will go the extra mile to find you the vehicle you are looking for. More

by lee14vikings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh - Sales
Jun 15, 2024 -

Eau Claire Nissan responded

Thank you for your support and for choosing us. We can't wait to see you again soon!

June 11, 2024

I was very disappointed in my service. I was not consulted about using synthetic oil ahead of time. Also, my free oil changes I had received earlier when I had purchased a new car were n More

by JUDITH_TABOR
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Laura Nunez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Eau Claire Nissan responded

Hello! Thank you for taking my call today! I am glad that we got this explained and resolved! If you have any additional concerns please feel free to reach out to me! Ed Derleth, Service Manager 7157278450

June 09, 2024

They took the time to go over the dashboard and explain some of the new updates to the vehicle. More

by lreilly715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Johnsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

June 05, 2024

pleasant employees,finished before estimated time,no need for shuttle service will recommend this business to friends More

by jldonaldson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

June 05, 2024

There were things that I asked them to look into especially a piece of wheel well trim that came off on the drivers side and coming loose on the other side. I was immediately told that it could not More

by ALAWCEWICZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of her name.
Jun 07, 2024 -

Eau Claire Nissan responded

Thank you for taking the time to reach out! We have tried to reach out a few times with no success. When you get a moment can you please call our Service Manager, Ed, at 715-727-8450

June 04, 2024

Josh was friendly and helpful in finding me a car within my preferences and price range. More

by rshufelt17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Canziani
Jun 07, 2024 -

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

June 01, 2024

A very clean and all personal friendly. Only sorry for some missunderstanding with a couple of enployees. Will make sure get all answers right away next time anywhere! Thank You ED. Ve More

by sharrylarson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki Ulberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Eau Claire Nissan responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

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