Eau Claire Nissan

very pleasant to work with, amazing experience! Will do again, we like they didnt pressure us, it was our decision. They didnt force extras on us either Will do again, we like they didnt pressure us, it was our decision. They didnt force extras on us either More

They have always been great to us and so helpful we have purchased 18 vehicles from John purchased 18 vehicles from John More

I really didn't think I was going to buy as I loved my 2016 Ford Escape with NOTHING wrong with it. However I fell in love with the Kicks. It's sporty and fun, easy to drive, great with mileage, comfortab 2016 Ford Escape with NOTHING wrong with it. However I fell in love with the Kicks. It's sporty and fun, easy to drive, great with mileage, comfortable. I just have to work with the navigation system a little more and I'll be set. Thanks for a great experience. And again my salesman Josh was just wonderful More

Upon checking in with Nikki for the cabin air filter and filter cover replacement appointment, I requested the additional service of a side marker bulb replacement which I had not booked beforehand. This w filter cover replacement appointment, I requested the additional service of a side marker bulb replacement which I had not booked beforehand. This was no problem for Nikki to arrange. Professional tech ##5008 installed these items promptly. More

Staff is great. I would bring all of my vehicles there for service. Ed , Nikki and Laura are great I would bring all of my vehicles there for service. Ed , Nikki and Laura are great More

I brought in my car with two issues and they fixed one issue. Then 2 days after getting my car back, it started making the same noise that I took in to get fixed, so a nice $200 2-day band-aid. The muffle issue. Then 2 days after getting my car back, it started making the same noise that I took in to get fixed, so a nice $200 2-day band-aid. The muffler is secure but noisy and embarrassing to drive around. More

Negotiated for over a week with sales person and finance. Finally came to an agreeable price. Spoke with finance guy Josh on Saturday morning and advised I would do financing with them if they could get me Finally came to an agreeable price. Spoke with finance guy Josh on Saturday morning and advised I would do financing with them if they could get me a better rate than my preapproval. He said would take about an hour before they would know. I submitted my credit app and I called after two hours since I didn't hear from him and he said they sold the car to someone else that walked onto the lot. REALLY???? I had been working with them for OVER A WEEK, was purchasing SIGHT UNSEEN as I live out of the area and trusting a deal. Lo and behold, I believe I dodged a bullet. Vehicle was originally purchased from Eau Claire Nissan, and was a "corporate vehicle". CarFax was clean, and majority of service records were with Eau Claire Nissan. This was a 2022 Nissan Murano Platinum with 18k miles. June of 2022 there was a "reconditioning". Given they had done most servicing, I asked for the records. They would only show me a generic repair order, NOT the full service records. I firmly believe they were hiding something. Cause why wouldn't you show the records? Why? Pretty shady business practice. They also claim that they did not run my credit, but that is to be determined. Should there be a hit on my report, they will have to contend with the Consumer Financial Protection Bureau. 10 out of 10 DO NOT RECOMMEND EAU CLAIRE NISSAN! They have poor business practices. All about the dollar. Sad. More

Didn't see a point of signing two copies of the same documents and then also have to sign digitally. documents and then also have to sign digitally. More

Good experience, Friendly helpful staff. Staff answered all my questions and were knowledgeable. Parking was less than desirable. Staff answered all my questions and were knowledgeable. Parking was less than desirable. More

Laura was thorough, attentive and addressed all issues clearly. She kept me informed of vehicle’s service status and checked on a replacement part for my car. clearly. She kept me informed of vehicle’s service status and checked on a replacement part for my car. More