Eau Claire Chrysler Dodge Jeep Ram - Service Center

Went in for oil change with my daughter. We had both of our cars done. Very friendly people working. Comfortable surroundings. Thank you for a great job. We had both of our cars done. Very friendly people working. Comfortable surroundings. Thank you for a great job. More

Nice sales managers and sale person , they were very accommodating to my new Ram truck needs , also very helpful and efficient with all my paperwork! I look for to doing business in the future . accommodating to my new Ram truck needs , also very helpful and efficient with all my paperwork! I look for to doing business in the future . More

Great experience at One Auto Group! Communication was excellent, shuttle service was very helpful and the whole experience was timely. The whole experience exceeded expectations and I w Communication was excellent, shuttle service was very helpful and the whole experience was timely. The whole experience exceeded expectations and I would absolutely recommend the service to anyone. More

Buying was great. The sales staff are very helpful, however the services are not as competent. The sales staff are very helpful, however the services are not as competent. More

Quick! Extremely nice employees. Always do a thorough job. Thank you for your service. Awesome. Extremely nice employees. Always do a thorough job. Thank you for your service. Awesome. More

The service manager is a gift to the Dealership He did a great job would definitely recommend this place to others. a great job would definitely recommend this place to others. More

Andy went above and beyond in overcoming obstacles to make sure our Pacifica received the attention required to resolve our warranty issue. Everyone at the dealership was very nice. make sure our Pacifica received the attention required to resolve our warranty issue. Everyone at the dealership was very nice. More

The visit was top notch very professional they went above and beyond great job thanks and beyond great job thanks More

One Automotive Group Eau Claire had my daughters 2019 Jeep Cherokee in their shop for 2 months and failed to diagnose it correctly over FOUR times. They had it from JULY 8th until we towed it from there Jeep Cherokee in their shop for 2 months and failed to diagnose it correctly over FOUR times. They had it from JULY 8th until we towed it from there September 4th. Her engine blew up in their hands due to them countlessly misdiagnosing it. SHE DROVE IT IN THEIR SHOP AND IT LEFT ON A TOW TRUCK NOT DRIVE ABLE. After MONTHS they said they could not help her and that the warranty company had denied the claim to replace the motor. We told them over and over if they would find the cause to the problem it would be covered under warranty. After two full months of her Jeep being in their shop she decided to then tow it to Markquart in Menominee. In ONE day (less then an hour) of them looking at her car they found the issue. They had it covered by warranty in another day. After being told by One Automotive they tried getting warranty coverage four times and there was nothing else that could be done except paying them to replace the engine. Markquart had a new engine covered and on the way. Why in two months could they not do what markquart was able to do so quickly? How did a software update and oil change turn into a blown up spark plug and engine??? I could go into detail about every single thing she went through with them for months and the absolute lack of communication for the first month and how much advantage they tried to take over her being a female but the end of the story is I DO NOT recommend one automotive group to anyone. Think TWICE before you buy your next vehicle and not only where you buy your vehicle where you get it serviced as this was there service department. This all would have been avoided had she not had it serviced there. If she wouldn’t have towed her car to Markquart the only option they gave her was to pay them over $12,000 to replace her engine that they failed to get covered under warranty four times because they continued to misdiagnose after it blew up IN THEIR SHOP. More

Good service, good results, good communication, and wife was very pleased with overall results received. was very pleased with overall results received. More