Eau Claire Chrysler Dodge Jeep Ram - Service Center

I was handled very professionally and promptly. The waiting room was very comfortable. The work was done very quickly. The waiting room was very comfortable. The work was done very quickly. More

Very good service and on time also very courtesy and thorough with their checking over the vehicle thorough with their checking over the vehicle More

I came in just for an oil change & tire rotation, no big deal then I get a call from the Advisor Liz Fox! (She's Awesome by the way) that my Rogue needed front brakes, she kept me in the loop every step o deal then I get a call from the Advisor Liz Fox! (She's Awesome by the way) that my Rogue needed front brakes, she kept me in the loop every step of the way. any & all questions that I had she made sure to answer right away! Plus even more impressed that she was able to save me some money! More

These clowns have no clue when it comes to service. Made an appointment I waited two weeks for and was told “quick fix. Just plug in and reprogram your TPMS sensors. Less than 30 minutes.” Showed up to Made an appointment I waited two weeks for and was told “quick fix. Just plug in and reprogram your TPMS sensors. Less than 30 minutes.” Showed up to a service person who didn’t even seem she knew what vehicles were. Then asked to leave it for the whole day. I said no I’ll wait. After about 10 minutes two “service managers” came out to tell me how complicated and in depth the fix would be and I’d need to reschedule. I schooled them with basic knowledge and left. Took it to MC Motorwerx down the road and they had the fix inside of 10 minutes. WILL NEVER GO BACK to Eau Claire Chrysler. More

Had our first oil change. Service and parts department were friendly, cheerful. Informative and prompt. Alex, who sold us our Charger sought us out to ask how we liked our car. We love it! were friendly, cheerful. Informative and prompt. Alex, who sold us our Charger sought us out to ask how we liked our car. We love it! More

Went in for free oil change from when purchased car. Service was fast and friendly. Little disappointed car was not washed, was told would get free car washes when we bought vehicle Service was fast and friendly. Little disappointed car was not washed, was told would get free car washes when we bought vehicle More

The dealership was pretty easy to work with and performed our Ram Recalls without much effort on our part; however, I also have a second Dodge Ram that I recently purchased and had asked the Service Manager our Ram Recalls without much effort on our part; however, I also have a second Dodge Ram that I recently purchased and had asked the Service Manager for a quote on just how much it would cost to change spark plugs, flush the transmission and perform a couple factory recalls on this pu as well AND IM STILL WAITING FOR THAT RETURN PHONE CALL ! Disappointed in not receiving that call now and have been waiting over a week already. More

A story worth reading!My son and I were delivering a 30' A story worth reading! My son and I were delivering a 30' trailer from Illinois to a women in St. Paul. Our truck over heated with fluid pouring out A story worth reading! My son and I were delivering a 30' trailer from Illinois to a women in St. Paul. Our truck over heated with fluid pouring out of it as we were pulling into a gas station blocking two lanes of pumps! While we sat in distress our guardian angel pulled up in a truck. Her name is Tami Zurek who happens to be the service manager at athe dealersship. When she seen our dire situation she immediately told us that the belt slipped off because the water pump had seized. She said let it cool down, fill up your resovoir and follow her to her dealership. She had us drop the trailer in the lot and take the truck to the garage. She had already called ahead to Shaun Bicknell, the service advisor and told him to clear the way for us because of our situatioon. She also had already called to get a deisel mechanic to check the truck to see what parts we would need. Shaun then immediately took over and had our truck on the rack with in minutes. He showed us around the dealership and pointed out places for us to go eat. He then started calling around for parts and kept us up to speed on the progress they were making. He also heard us talking about a tire issue on the trailer so he immediately checked on it and had a service technician address that issue also! In all we were in and out of the service department with a new water pump, belt, anti freeze a test drive of truck and a trailer tire re torqued all within 5 hours! As i said we were stranded at a gas station, out of state with a 30' trailer and on our way to St. Paul. Thankfully our guardian angel Tami happened by. Between Tami and Shaun and there flawless mangeral skills saved our day! I've never seen anything like that and it was so refreshing to find such caring people to help us out of our situation! Again THANK YOU from Illinois! More

Always great service Tami and her team in the service department are some of the very few people who I trust to service my vehicles. I'm very particular about cars, and no Tami and her team in the service department are some of the very few people who I trust to service my vehicles. I'm very particular about cars, and not every shop lives up to the standard I have regarding them. If Tami is managing a shop, I know things will be done right and I will be treated fairly. Thank you all for the work you've done on my cars and truck, I appreciate it. More

Great local team at Bothun...Going there is really the beginning of a supportive relationship that will last for the rest of your driving life. Service that exceeds expectations..The Bothun team also is a beginning of a supportive relationship that will last for the rest of your driving life. Service that exceeds expectations..The Bothun team also is a big part of the community, their involvement in various charity organizations and their support of community events is a good indicator of their commitment to the community they serve. More