Eau Claire Chrysler Dodge Jeep Ram - Service Center
Eau Claire, WI
362 Reviews of Eau Claire Chrysler Dodge Jeep Ram - Service Center
Dealership is great to work with, work got done quickly and great service. Would definitely recommend! and great service. Would definitely recommend! More
Quick, easy and friendly staff! Took less time than what was expected. I would recommend to others! Took less time than what was expected. I would recommend to others! More
To make this short and sweet, this was one of the worst dealership experiences I’ve had to date. dealership experiences I’ve had to date. More
The service manager was polite and courteous. But what was supposed to take a little over an hour for the whole appointment turned into a 3 hours. And when I questioned them what was taking so lo But what was supposed to take a little over an hour for the whole appointment turned into a 3 hours. And when I questioned them what was taking so long they said they took my jeep back for "detailing". (Which it did not need, I had it washed the day before). So when I finally got it back I was disappointed in the detail job that supposedly took almost 2 extra hrs because they left lots of dirt and streaks everywhere. I also noticed, when I got home, that the mechanic who worked on it must have dropped a tool on the hood. Because now there is a ding on the front edge of my hood next to the driverside headlight. And it looks like they tried to touch it up and got the paint globbed up. And the original paint is now cracked above the glob of touch up paint. So my guess is the whole "detailing" job was just a cover up story for somebody's screw up. The worst part is they couldn't even tell me that is what happened. They just decided to try and hide it. Well, it's pretty bad when you take it to the dealership to have them fix something like the radio, on the inside, and they ding up a perfectly good hood instead and they fail to mention that to me. More
They did a great job keeping me in the loop about work on my Pacifica recall. my Pacifica recall. More
Since purchasing our vehicle it has been a good process this far. We came in for the first oil change and my car was filthy on the outside and they washed it up for me before picking it up the next day. this far. We came in for the first oil change and my car was filthy on the outside and they washed it up for me before picking it up the next day. More
Friendly, courteous and respectful. I like how quick they respond and help with my service and go above others with a nice vehicle wash. All the staff is very friendly and nice. I like how quick they respond and help with my service and go above others with a nice vehicle wash. All the staff is very friendly and nice. More
Waited 2 hours to get my scheduled oil change done. The time before I waited an hour and a half. I won’t be going back do to oil changes taking that long when other places get it done faster. Had grea The time before I waited an hour and a half. I won’t be going back do to oil changes taking that long when other places get it done faster. Had great customer service though More
This place is terrible! Was without my car for 4 months, due to being lied to over and over again. DO NOT RECOMMEND!! Was without my car for 4 months, due to being lied to over and over again. DO NOT RECOMMEND!! More
Nate did a great job getting the vehicle serviced and ensured that everything we talked about was done. ensured that everything we talked about was done. More