Eau Claire Chrysler Dodge Jeep Ram - Service Center

Samantha was professional and friendly. At my request she gave me a detailed estimate of each part to be worked on with pictures and the price. She also returned a call to my son to tell hi At my request she gave me a detailed estimate of each part to be worked on with pictures and the price. She also returned a call to my son to tell him about any part he questioned (this was late on a Friday afternoon before a holiday weekend). When the car was not ready as planned, she shuttled me to my dental appointment and then to the garage where I waited another hour for my car to be done. She easily took care of a late detail the next day. I wish you had asked this before I wrote this whole thing for Carfax! More

I had to bring my vehicle back in for the same check engines codes that came back on after the first first time I brought it in. After only driving about 40-50 miles both the 1st and 2nd time I had it i engines codes that came back on after the first first time I brought it in. After only driving about 40-50 miles both the 1st and 2nd time I had it in, the check engine light came back on for the same codes. Looks like it will have to go back in a 3rd time! More

Great staff! I would highly recommend to anyone that is looking for any service/ a simple oil change. I would highly recommend to anyone that is looking for any service/ a simple oil change. More

I was charged for items. We're not used with my service. When I politely, I questioned them the assistant told me she doesn't make up the pricing and it's not her job to figu We're not used with my service. When I politely, I questioned them the assistant told me she doesn't make up the pricing and it's not her job to figure it out. I do not plan on returning.And I am also not recommending this service to anyone. More

app to approve service action mislead on price. actual price was 40% more than stated in app actual price was 40% more than stated in app More

Samantha communicated my vehicle status via text message throughout the entire appointment which I appreciated. I also really enjoyed the video inspection from my technician, what a cool feature. My technic throughout the entire appointment which I appreciated. I also really enjoyed the video inspection from my technician, what a cool feature. My technician found and fixed) replaced a blown exhaust gasket which I really appreciated, as the driving experience is now smooth and quiet! More

Price was more than what was quoted to me. Also when I got home I opened the hood and found that they forgot to put the cap back on the transmission fill tube. I found it setting on the batt Also when I got home I opened the hood and found that they forgot to put the cap back on the transmission fill tube. I found it setting on the battery. I was just lucky that it didn't fall off the battery on the way home. More

They did a great job, I paid less than I was quoted although the time I had to wait for completion ended up being over an hour longer than expected. although the time I had to wait for completion ended up being over an hour longer than expected. More

brought car in for noise in front. I was told it was a loose(e broken) motor mount and paid $281 to fix it. Noise continued so back with car, now I am told it is missing screws in br I was told it was a loose(e broken) motor mount and paid $281 to fix it. Noise continued so back with car, now I am told it is missing screws in brakes and it will cost over $1000. More

Things were good and fine, nice people and service was excellent. Timely and efficient staff excellent. Timely and efficient staff More