Eau Claire Chrysler Dodge Jeep Ram - Service Center

Appreciate the service for my daughters van since I don’t live in Eau Claire. live in Eau Claire. More

They were not good with communication. I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always felt rushed. They had my vehicle for 9 days just to replace the stereo. They said that my bumper to bumper warranty didn't cover any of my repairs. Why do I pay for it then? I had a much better experience when it was Eau Claire Auto Group rather than now it is One Automotive Group. More

The staff was vey friendly, and the service was great. Very clean facility with plenty of comfy seating to wait Very clean facility with plenty of comfy seating to wait More

Tech was inexperienced, he strips the bleeder valve for my brake system, their solution was to just not charge me for the brake system check. They did not fix what they damaged. my brake system, their solution was to just not charge me for the brake system check. They did not fix what they damaged. More

Excellent customer service! Went above to fit me in sooner than anticipated. Very nice staff! Went above to fit me in sooner than anticipated. Very nice staff! More

Dropped in without an appointment for an oil change. My vehicle was done fast and correctly. My vehicle was done fast and correctly. More

excellent quick service. Very friendly personnel. Answered any questions we had. Overall very pleasant experience. Very friendly personnel. Answered any questions we had. Overall very pleasant experience. More

My wife brought her car in for a recall. I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as she’s pregnant. They told her absolutely not unless she was paying for something. Keep in mind we had EC Jeep put in a brand new transmission in that same vehicle in the past. I’d say we paid our dues for good service. Also, we paid good money to have the brakes done at EC Jeep a few months back. We’ve asked multiple times for them to check them as they’ve squeaked since the day she left the lot. The most recent time she asked the male service advisor responded with “well that’s just cars for ya”. No professionally installed brakes should squeak within months of them being installed and these squeaked from day 1. To which we asked about right away by the way. I’m not usually one to write these reviews but what a terrible experience. I have more to say too but my fingers are getting tired from typing all of this. More

Good service fast service good people at the counter and are friendly and get the car done quickly are friendly and get the car done quickly More

Great service… thorough, quick and a pleasant environment. The personnel was very friendly and efficient. environment. The personnel was very friendly and efficient. More