Eau Claire Chrysler Dodge Jeep Ram - Service Center

I was told I needed thousands of dollars in repairs. But my vehicle doesn't even have the parts I was told that were bad. Called 2 times a day for a week left multiple voice messages with no call back. But my vehicle doesn't even have the parts I was told that were bad. Called 2 times a day for a week left multiple voice messages with no call back. More

Took my challenger in with check engine and traction control light on. Drove off the lot 10 min later the same lights came back on I wasn’t able to use my turn signals or windshield wipers. Very disappo control light on. Drove off the lot 10 min later the same lights came back on I wasn’t able to use my turn signals or windshield wipers. Very disappointed with the turn out will not be going there again. More

Of course the vans sliding passenger worked when I brought it in for service, but Scott was patient and we finally figured out the problem. Scott explained what needed to be done, warranty informatio brought it in for service, but Scott was patient and we finally figured out the problem. Scott explained what needed to be done, warranty information (which I did not know), & offered a shuttle service. Scott has a great personality (almost did not mind paying for the service😂🫣) More

Friendly staff, quick service, clean facility. Was able to get in quick, easy scheduling. No concerns Was able to get in quick, easy scheduling. No concerns More

Easy to book online appt for vehicle and timely responses by the jeep team. Great team! by the jeep team. Great team! More

they don't respond to cust. requests, I have requested question about warranty and no one calls me back until the third times. requests, I have requested question about warranty and no one calls me back until the third times. More

Express lane was not so much express. Waited an hour before my vehicle was even brought into the garage, without anybody giving any indication the wait would be so long. Waited an hour before my vehicle was even brought into the garage, without anybody giving any indication the wait would be so long. More

Just an oil change took over 2 hours? I was asked wait to check in ask to wait before my truck could go in. Once in shop it sat long time before Tech looked at it. Techs came a went with I was asked wait to check in ask to wait before my truck could go in. Once in shop it sat long time before Tech looked at it. Techs came a went with long breaks in between working on it. 3 that is three other vehicles starting after me got done and out before mine was finished?? Others seemed to be more important or preferred customers even though my wife and I have been going there for years. It is nice to watch the work be done on your vehicle, but to have this happen right before my eyes was insulting. Needless to say I won’t be coming back in the future. Good luck to your business moving forward. More

First experience at this dealership’s service department and was very pleased with the service and communication. and was very pleased with the service and communication. More

Scott was very informative with what was going to be done to my truck thanks to my truck thanks More