Eau Claire Chrysler Dodge Jeep Ram - Service Center

Great as usual! I have been a loyal customer for many many years and still happy. I have been a loyal customer for many many years and still happy. More

Dropped our vehicle off after hours for a scheduled tire rotate, oil change, and recall. After getting a ride from my son to the dealership just before closing time (6 p.m.) the next day, the Service Write rotate, oil change, and recall. After getting a ride from my son to the dealership just before closing time (6 p.m.) the next day, the Service Writer informed me that the technician told him that he had not finished the items before clocking out at 4 p.m. An update call informing me of this would have been nice before we made the trip back in. The Writer estimated that the suv could possibly be ready early the next day and said he'd call when he arrived to work at 9 a.m. This didn't happen. We wound up initiating the call at 11:16 a.m. only to find out that it might be another hour or so before it was ready. My wife dropped me off on her way to work and I agreed to wait for the vehicle. The Writer finally handed the keys back at 1 p.m. The work got done, but the communication and timeline expectations were lacking. The Service Writer was new to his position (2 weeks) and will hopefully develop these very important skills as time goes on. More

To be honest the verdict is still out! Several months ago I brought my vehicle in to be serviced. Terrible experience. This time was better but still needs work. Andrew was wonderful. Several months ago I brought my vehicle in to be serviced. Terrible experience. This time was better but still needs work. Andrew was wonderful. More

These guys are quick and very knowledgeable! Loved the clean bathroom and waiting area. Even got a free drink while I waited! Only place I’ll buy a new truck. Loved the clean bathroom and waiting area. Even got a free drink while I waited! Only place I’ll buy a new truck. More

Oil change and rotate went well, only issue I had was their oil pricing on the invoice is confusing as I drive a Hemi and it needs 7 quarts when the first 6 quarts were billed at one price and the 7th qu their oil pricing on the invoice is confusing as I drive a Hemi and it needs 7 quarts when the first 6 quarts were billed at one price and the 7th quart was almost double. Clean facility and nice staff More

I had front struts put in. .they had difficulty Removing the old ones. We waited 3 hrs at the garage..then a shuttle took us home to wait. 8 hrs later our vehicle was finishe .they had difficulty Removing the old ones. We waited 3 hrs at the garage..then a shuttle took us home to wait. 8 hrs later our vehicle was finished.. Came &picked us up.. They did a good job fixing my vehicle. Very courteous.. I have had all of the maintenance There, will continue to do so More

Professional, courteous, knowledgeable, friendly, doesn't try to up-sale me. Also Very thorough and explain what they're doing try to up-sale me. Also Very thorough and explain what they're doing More

I REALLY appreciated the customer service of the service manager that day! I think his name was Andrew Wagner? I wasn’t sure where my oil change and service work were going to be done and I went to the wron manager that day! I think his name was Andrew Wagner? I wasn’t sure where my oil change and service work were going to be done and I went to the wrong garage. He wasn’t sure I would be taken care of in a timely manner at the other garage, so he made sure that my car was squeezed into the work load of the garage he was at. He listened to all of my concerns, gave me a detailed description of all the service work that was done on the vehicle and PERSONALLY washed my vehicle himself after the work was done!! Exceptional service! Very grateful. Keep it up! :) More

The dealership is great . The staff is very knowledgeable and listens to there customers needs. The staff is very knowledgeable and listens to there customers needs. More

I was very happy with effort and quality of the work done. Thank you. Bob Wurtzel done. Thank you. Bob Wurtzel More