Eau Claire Chrysler Dodge Jeep Ram - Service Center

I can really say anything bad about the dealership but the service is not so good. I spent 1200$ on my van and it still makes the same noise that it did before. I sent a message to the dealer and was told the service is not so good. I spent 1200$ on my van and it still makes the same noise that it did before. I sent a message to the dealer and was told someone would be contacting me that day and I still have not heard from anyone. That was 2 weeks ago, just disappointed. More

The sales department was easy to work with. I did not like the service advisor. The service manager was good too. I was given a warranty that didn’t cover the things that broke on the car, but I did not like the service advisor. The service manager was good too. I was given a warranty that didn’t cover the things that broke on the car, but the finance guy, Ryan, agreed to pay for the labor if I paid for the part. I ended up just taking the vehicle and will fix it at home. The other service advisor I spoke with took my payment for the diagnosis fees. Not sure I’ll ever go back if I have to deal with the other woman. Overall, not the best experience but it could’ve been worse. More

Problems with the vehicle not presented during sale, salesman made false promises of a second key but was not fulfilled. Two major problems include the rotors needing replacement, worn breaks, and trans salesman made false promises of a second key but was not fulfilled. Two major problems include the rotors needing replacement, worn breaks, and transmission issues during reverse and drive. They did have their maintenance take a look and they could not "recreate" the issue but it is still very apparent regardless of their lack of diagnosis. I've felt as though they have treated me as ignorant, thinking I'm uninformed of mechanics. I have voiced my concerns and have yet to get any response. My Google review reflects such treatment. More

My service rep Nate wasn’t in quite yet when I arrived, but when he did he did such an amazing job. I actually only book service work through him. He is very knowledgeable and thorough. I will continue but when he did he did such an amazing job. I actually only book service work through him. He is very knowledgeable and thorough. I will continue to only work with him! More

I had my tires balanced and rotated at a prior appointment, I had to bring my truck back in to get the tires rebalanced due to excessive shaking. The tech noted on the 2nd balancing that the previ appointment, I had to bring my truck back in to get the tires rebalanced due to excessive shaking. The tech noted on the 2nd balancing that the previous tech “used obnoxious amounts of weights”. The repair center tried to charge me for the correction of their I previous mistake. Not one apology for the inconvenience. More

Thank you to Joe. and everyone who helped with my car. Thank you again for and everyone who helped with my car. Thank you again for More

Clean,neat and polite . Good at explaining service . I have said all I have and service was as I expected , very good , no problems at this time . Good at explaining service . I have said all I have and service was as I expected , very good , no problems at this time . More

Andrew is the best, he deserves a raise;) He also leads a hard working and caring team. hard working and caring team. More

Nate was very accommodating and did his best to get my van into the shop to get the needed warranty work done. Thanks. van into the shop to get the needed warranty work done. Thanks. More

Could never get an answer on anything. Never get call backs. Your prices are outrageous. Never get call backs. Your prices are outrageous. More