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Easy Honda - Service Center

Houston, TX

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126 Reviews

126 Reviews of Easy Honda - Service Center

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October 21, 2020

Done right, on time. Almost always exceed my expectations. I was in for periodic service and state inspection. I waited for the work to be completed and it was ready sooner than they promised. More

by Don194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flires
Oct 22, 2020 -

Easy Honda responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and we hope that you will continue to visit us!

October 16, 2020

Answered all questions and didn’t act like he didn’t have the time. He didn’t rush us. Professional and fast. Very efficient. Didn’t waste time More

by jwrebeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 17, 2020 -

Easy Honda responded

We are glad to hear that you had a positive experience working with us. Thank you so much for your feedback. We look forward to seeing you again soon!

October 16, 2020

Everybody in the service department are very helpful. Eric is the best service advisor. He is very knowledgeable about his product. I would recommend my friend to use them also. More

by Joe2cool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 16, 2020 -

Easy Honda responded

Thank you for the wonderful feedback! We are happy to know that you had a good experience with our service team, especially Erik who was knowledgeable and attentive. We appreciate you recommending us and we are always here to help!

October 16, 2020

My service manager is Erik Baatz. He’s the best. Erik keeps my truck running great. Work is always perfect. I will recommend to all my friends. More

by jland267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz, Sean Weaver
Oct 16, 2020 -

Easy Honda responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good service experience with us and with the help of Erik. We value your business and we appreciate you recommending us!

October 15, 2020

Good service, professional team. One remark, it was Good service, professional team. One remark, it was impossible to reach service representative for at least 3.5 hours by phone or email. Good idea t More

by asgeorgescu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Miranda
Oct 16, 2020 -

Easy Honda responded

Thank you for the feedback! We are happy to know that overall you were provided with good service and that our team was professional. We will make sure to share all your feedback with management and we hope that you will continue to visit us!

October 14, 2020

The service department staff always provides quick and reliable service. They are friendly and listen to my concerns and issues. I recommend Spring Branch Honda for all your service needs. More

by TRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 14, 2020 -

Easy Honda responded

Thank you for the amazing review. We are happy to know that you enjoyed our services. We look forward to working with you again.

October 09, 2020

Had to elevate my issue to get warranty repair. Repair was fast. My other issue was resolved on the spot by the service technician. All considered expectations were met. More

by mucha_usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Acevedo
Oct 09, 2020 -

Easy Honda responded

Hello there, first and foremost we would like to thank you for trusting us to turn your experience around regarding your warranty repair. We are here to deliver you the best experience, and we're glad to know that you had an overall positive visit. Have a great weekend!

October 07, 2020

Excellent service! Will continue to come to Spring Branch Honda for service. My agent took good care of me and my car. Loved the Uber so I didn’t have to sit for 3 hrs More

by kathrynbynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 08, 2020 -

Easy Honda responded

Hi there, thank you for the amazing review! We're glad to hear your experience was excellent. Have a wonderful day.

October 02, 2020

I’m very pleased with the service and work that I get from this dealership I drive a 2000 Honda Civic and they take very good care of it. Please reward Erik and Danny for Excellent customer service and More

by On The Road Again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik and Danny Service Tech, Erik Baatz
Oct 03, 2020 -

Easy Honda responded

Thank you for the great review. We will be sure to thank Erik and Danny for providing you with excellent service. We look forward to working with you again.

September 30, 2020

Fast service, knowledgeable employees, nice and comfy waiting area. Eric B knew I am a repeat customer and looked at service history to be sure all services were current and up to date. More

by bea_bilek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Baatz
Oct 01, 2020 -

Easy Honda responded

Thanks for the 5-star review! We appreciate the wonderful comments about Eric. Thank you for your longtime business and loyalty. We hope to see you again in the near future!

Oct 01, 2020 -

bea_bilek responded

You will definitely see me again!