Easy Honda

If I could give this location 0 stars I would. I have been getting the run around for a whole month. I was told that I could get approved for a 2025 Honda civic. I didnt have my down payment handy I have been getting the run around for a whole month. I was told that I could get approved for a 2025 Honda civic. I didnt have my down payment handy upfront SO THEY TOLD ME THEY COULD HOLD THE CAR FOR ME until Friday. Dustin the finance manger told me he got me approved, for the band new car. I get to the dealership on that Friday, should’ve already known it was going to be an inssue when they said they messed up my social security number on the application, I give them the correction and the salesman was supposed to pull up the car for a test drive, I wait a whole hour JUST TOLD BE TOLD THAT THE CAR THE HELD FOR ME HAS BEEN SOLD. Mind you I’m still on the job but my manger was nice enough to let me leave to go “pick up this new car” because I was told all I had to do was bring in my down payment and sign the paper work! I sat there for an hour, thinking I was going to test drive and sign my paperwork. While sitting there I get an email that they pulled my credit AGAIN, ANOTHER HARD INQUIRY ON MY CREDIT, So I login and there’s not one, not two, not three, but 6 HARD PULLS ON MY CREDIT WITH MY SCORED BEING HIT WITH 20 whole points that I worked hard for. With that being said, since I was told I was approved for this 2025 Honda civic, i made plans accordingly to a Christmas trip I have upcoming. I was going to fly but I figured since I’d have a new car I could just drive so I needed up not paying for me ticket. The tickets are $1000 now! Even if I wanted to shop somewhere else I can’t because of my credit due to them! So I call Dustin, the finance manager, literally in tears and he already sounds like he doesn’t want to deal with me, WORST CUSTOMER SERVICE for an upset customer, the first thing he said was “I told you I THINK I got you approved I never told you I actually did ” but u had me come up here on my day of work, just to run my credit TWO more times. Extremely unprofessional and I am completely unhappy, my Christmas and credit is ruined and I’m not even in a car! More

I hate this place after today. Driving there from quite a distance and could not get an oil change. Driving there from quite a distance and could not get an oil change. More

Beware this dealer does business in bad faith and play games andbs u I called in for a sienna van and was told by jasmine a bdc girl who job is to lie and bring customers that yes car is available an games andbs u I called in for a sienna van and was told by jasmine a bdc girl who job is to lie and bring customers that yes car is available and then once u set a appointment with her 2 or 3 sales managers harass u to make sure u coming to set it to stone and when u drive 40 miles a Hispanic sales guy greets u who has a paper where he ask u questions a t down payment credit and trade ALL before even u see the car and when u tell them what they don't want to hear ex 800 credit score and can pay cash for 40k car then the games begin sales guy goes and tell manager so manager xxxxxxxxx u also Hispanic andsays this car has a wire transfer from last night at 4pm and car is still on the market and when catch them in a lie that wire takes 24 hrs it's total xxxxxxxx wire is 1 hr to 2 tops and car price was reduced today the 4th and how did the wire come in and biggest part if car is so called sold it was parked on the front of the lot by the enterence as a retail ready car so this dealership is not to be trusted run far far away the love to LIE & BAIT & SWITCH & DOBUSINESS IN BAD FAITH No wonder they were literally empty with not a single customer in new and used side and they deserve to sit empty and only compensation was mf 10 bucks gas as my gas tank was pretty full what about my time what about my miles since car is leased for them it's priceless More

DO NOT TRUST THE POSITIVE REVIEWS! They will lie and cheat to sell you a car. I went in for a 2012 Hyundai Sonata that was on their website. They went on and on about their rigorou They will lie and cheat to sell you a car. I went in for a 2012 Hyundai Sonata that was on their website. They went on and on about their rigorous inspection before admitting they couldn't show the car because the battery was dead and the hood latch was broken. Hoooowwwww, did you do the inspection just 11 days ago? I know when it was done because the Carfax said they did the routine maintenance on 5/3/24, so obviously they lied on that as well. Upon further inspection, the brakes were covered in rust and the driver door wouldn't close. They then tried to show me another car that was $3000 more. Obviously, the 2012 was a bait car to get you in. I asked to see another car, 2012 Honda Civic, that was on the site, the salesperson leaves for 15 min, then comes back to say that car was going to auction because it isn't a good car. Why are both cars on your site? Why are inoperable cars on your site AFTER your rigorous inspection? Why, because they are bait and switch cars. After being made promises that they would fix the issues with the 2012 Hyundai; cracked dashboard, missing antenna, inoperable driver door, rusted brakes, dead battery, and broken hood latch, they kept trying to push the price of the car up by padding add -ons and fees. Keep in mind they were negotiating on a car that hasn't been test drove because it is INOPERABLE. The sales price of the car was $6491, but the original final drive-out price was almost $11,000. They were charging almost 3k for reconditioning fee. What reconditioning? I couldn't even test drive it, and they said they weren't fixing anything because its a "cash car". What is the extra money for then? They wanted ME to pay for the car to be repaired enough to test drive and leave the lot. Where is that expected? Mom and Pop shops do better than that. They wanted me to put down half the price of the car, no test drive, before they would repair the latch and replace battery at my cost just to see if the car would be operational. Final test to see if I was right about their bait tactics. I had my son call and inquire about the 2 "bait" cars, which 5 hours later were still on their site. The sales lady said both cars were available and ready for test drives and asked when he would be in. I went off on them as they tried to explain that technically the cars are "available". I plan to put reviews on every site to get the word out and file complaints with the BBB. This is highly unethical and gives car dealerships a bad reputation. More

I bought a used truck from there last month. After a week and a half of driving it(about 200 miles), a light came on saying service electronic brake system/ABS. I was annoyed that this already After a week and a half of driving it(about 200 miles), a light came on saying service electronic brake system/ABS. I was annoyed that this already happened, but relieved that I bought the extended warranty. I live about an hour away from Easy Honda, so I brought the truck to the closest Ram dealership to me, where I was told that the truck needs a new HCU unit and while they had the truck up, the discovered the front ball joints are worn and need to be replaced. They also discovered a leaking seal in the front differential. According to the service advisor at the dealership, it looked to have this problem for a while as there was differential fluid all over and that Easy Honda should have seen this before selling the truck. Then I find out that the extended warranty does not start until 30 days after the purchase of the vehicle. So I called Easy Honda to see if they would help with this since they sold me the truck with all of these problems and the warranty is not in effect for another almost 3 weeks. After talking to the sales manager, their response was that the truck passed inspection and that I own the vehicle now and it is my problem. There is no way that after 200 miles all of these problems should happened if the vehicle was properly inspected. I wouldn't buy anything from them unless you are a mechanic and are able to inspect everything yourself and know what you are dealing with. I would give them negative stars if I could. This was their response: Response from the owner 6 hours ago We regret to hear about this. It is an unfortunate situation and we apologize for that. The vehicle did pass our inspection. Well I don’t know what kind of standards they have for inspection. They must eyeball the vehicle and pass them. My Ram service advisor said there’s no way any competent mechanic would miss these problems. I would run as fast as you can from this dealership as they don’t care about anything but selling you whatever to get your money and off their lot. That way they can tell you it’s not their problem anymore because you now own the vehicle. More

Khizar Wahid is an unprofessional finance manager. He rushes you to sign the deal in the last minute, never shares the complete documentation, always pushes to sign on his iPad to keep the final pric He rushes you to sign the deal in the last minute, never shares the complete documentation, always pushes to sign on his iPad to keep the final pricing hidden. The management is aware of his cheap tricks yet continue to support him despite several complaints and feedback posted on the internet. Never recommend dealership. More

Buyer beware please do not purchase vehicles from this car lot. They sell lemon cars with high warranties that do not cover the vehicle. They also will lie and deceive you on prices, which will go up when car lot. They sell lemon cars with high warranties that do not cover the vehicle. They also will lie and deceive you on prices, which will go up when arrive at the dealership More

Traded in my 2021 Toyota Tundra on a Honda Certified 2016 Honda CR-V. I can't say enough about the level of incompetent people at the used car dealership. Let's list all the screw ups: 1. Vehicle came with Honda CR-V. I can't say enough about the level of incompetent people at the used car dealership. Let's list all the screw ups: 1. Vehicle came with new tires, but wrong size, which made the tire light stay on all the time. I had to buy new tires out of my pocket. 2. They put the temporary tags on too loose and they flew off on the way home. I got pulled over by DPS and was given a warning. 3. After not receiving my plates for too long I called the dealership to see why. They said they did not have my house # but had the rest of my address. With all the paper work I filled out plus a copy of my driver's license, how did you loose it? They should have been on the ball and called me instead of waiting for me to call. 4. Once I got my title it had all kinds of errors that I had to go to the DMV to fix on my own money. 5. Selling price was 17,991 and I got them down to 17,000 plus a 100,000 mile warranty that was originally 1900 down to 1200 plus all the normal fees and taxes. They told me that Honda would send my warranty in the mail. I purchased it with 54K miles and Honda states that my warranty is only till 59,703 miles and that they have no other warranty on my vehicle. I would not have spent 1200 on a warranty of only 5000 miles. I looked at my bill of sale and they jacked up the selling price to 18,200 essentially stealing 1,200 from me. I keep calling but they won't speak to me. I can't go there because I live 300 miles away. I filed a formal complaint with HONDA. More

Refused to quote price in writing prior to me coming to lot. It’s 2024! lot. It’s 2024! More

Khizar Wahid is an unprofessional finance manager. He rushes you to sign the deal in the last minute, never shares the complete documentation, always pushes to sign on his iPad to keep the final prici He rushes you to sign the deal in the last minute, never shares the complete documentation, always pushes to sign on his iPad to keep the final pricing hidden. The management is aware of his cheap tricks yet continue to support him despite several complaints and feedback posted on the internet. Never recommend dealership. More