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Eastside Subaru - Service Center

Kirkland, WA

4.7
85 Reviews

85 Reviews of Eastside Subaru - Service Center

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April 03, 2023

Knowledgeable and fast, work is completed as promised and on time. Service advisors are friendly and know their customers More

by njarnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
February 27, 2023

Eastside Subaru is the best dealership I ever encountered in20 plus years. They provide professional service and every team member I met is courteous. More

by wkwchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson. I do not know the names of the service team members.
October 05, 2022

Ryan Thompson is the best. Very friendly and patient with my vehicle purchase. Highly recommend! More

by diamrv92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan thompson
May 19, 2021

Artur was very helpful in the process of getting my Impreza, he assisted with any questions and concerns we had. Very experienced and knowledgeable dealer. More

by val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artur
April 15, 2021

my review is solely based on the service department which is quite rude. Ken, the service director seems to keep a grudge if you say that they are a bit overpriced (even a year ago). And its not just me tal More

by Shahbaz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Pletcher
April 12, 2021

Eastside Subaru has again provided quick service. They provided me with a video showing their pre-service inspection. Tony was the energetic person at the counter who kept me informed on how the service w More

by okit63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
January 04, 2021

Everything was done right at the first time. I didn't have to come back. Great dealership. Lots of amenities for the customers. Awesome people More

by pavloid_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service adviser
November 02, 2020

I recently purchased a Crosstrek from East Subaru. The salesman Chris was very helpful, friendly and professional. he answered all our questions and made sure we had all we needed to move forward to compl More

by Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smyth
October 05, 2020

Parts we were told were there, were not. Staff seemed disorganized. Told it would take a day took three, keeping our car over long weekend. Truly disappointed, also told us they would call when our parts More

by TiburiusNW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
July 19, 2020

service the service involved an insurance claim and a backorder of the wiring harness. I was kept informed and the claim was handled without having to be inv More

by mlgutow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jake
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