Eastside Subaru - Service Center
Kirkland, WA
74 Reviews of Eastside Subaru - Service Center
Quick efficient routine maintenance. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. Waiting room pleasant, quiet with nice amenities. Results of inspection and maintenance were clearly explained. More
This is the 4th Subaru I have had serviced at this dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. dealership and I have always had the best care. Brandon was very professional and kept my husband and myself appraised of the progress at all times. As we live on the other side of the mountains, it is important to have fast and reliant service that we can count on! Great job, once again! Sandra G. More
This is the third time I used their services, I don't know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept know who does the hiring but everyone I've come in contact with Great. The service rep Ethen Gerrells was efficient, friendly, knowledgeable and kept me apprised of the progress every step of the way, no surprises. The large waiting area is very comfortable with coffee and snacks available to you. I'm happy to drive from Everett to have this level of service that's so rare these days. More
Poor service experience for a routine service especially regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issu regarding issue with android auto. Service consultant more interested in getting rid of the customer after i reported back post-service that the issue still persisted. Absolutely no respect for the customers time - her response was" leave the car again and we will look at it". This was after they had my car for a week. Have bought 2 subarus at this dealership and super disappointing. More
Leo was very professional and extremely friendly. My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morn My husband and I are older adults and he took care of us with a smile and efficiency one hardly sees any more in business. It was very busy this morning but he made us feel like we were only ones there. He was just great. More
Great service, polite and helpful people in every department. The drinks while you wait are great e at. I love Chai. department. The drinks while you wait are great e at. I love Chai. More
From sales to service department 😀&👍. Courteous and knowledgeable customer service people. First oil change/service was free. Waiting area was very comfortable. Dealership location is n Courteous and knowledgeable customer service people. First oil change/service was free. Waiting area was very comfortable. Dealership location is near a walking/biking trail & shopping so you can use your time relaxing our getting out for some errands or exercise . Or free wifi if you're hooked to your phone or laptop working. More