Eastlake Auto Brokers - Service Center
Kirkland, WA
3 Reviews of Eastlake Auto Brokers - Service Center
Professional, trustworthy, and courteous! The entire staff was very friendly without ever being pushy. We bought a used car from Eduardo at a fair price and could not be happier! Our new car is amazing! staff was very friendly without ever being pushy. We bought a used car from Eduardo at a fair price and could not be happier! Our new car is amazing! We drove it home from Kirkland to Wenatchee and didn't experience a single issue. I would definitely buy another car from this dealership! More
Lied to my daughter, who was buying her 1st car came here AFTER I called to inquire about a car advertised on their website...was told car had new tires and engine maintenance done ... I was told o came here AFTER I called to inquire about a car advertised on their website...was told car had new tires and engine maintenance done ... I was told on the phone, when I talked to Gella and when I was signing the bottom line.. there was no maintenance work done. Engine light came on the very next day (surprise) So I buy the car, unbeknownst to me.. no said work done to it... drive home, realize the 'updated' maintenance record and tire warranty are not with the rest of paperwork and call to ask if Terry K, our salesperson, can please either call or email them to me. I called for an entire week after I bought the car and left messages for Terry K our salesperson. I talked to the owner, Gella, and explained the situation only for her to lie to me and say Terry K was on a drive with someone and would get back to me about the missing maintenance records. How do I know she lied... because I finally got a hold of Terry K and he told me he was off work the days she said he was "on a drive with a customer and would get back to me." What?????? I didn't bother looking at tires because I trusted they were new it was dark and raining. As of this post, one week after buying car and daily phone calls... still no return call and/or offer to remedy the lies to sell the car. More
Don't trust them! I'm military was desperately in need of a vehicle, coming back from being stationed over seas with my family and made a huge mistake buying from Eastl I'm military was desperately in need of a vehicle, coming back from being stationed over seas with my family and made a huge mistake buying from Eastlake. I was promised the car was free of any accidents only to find out that was a lie after buying the car. I requested a carfax and that portion was purposely cut out of the email the sent me. The car was in a major accident. Now I am stuck with a car I feel unsafe in. More