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Easterns Automotive Group of Temple Hills

Temple Hills, MD

4.9
3,986 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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4809 Saint Barnabas Road

Temple Hills, MD

20748

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Showing 3,986 reviews

March 19, 2013

upon my arriival at the eastern motors at the temple hills location i was greeted by debrina farmer tyler. her presents was very inviting, she was very friendly and has great customer serive skill as sh More

by amonique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2013 -

Easterns Automotive Group of Temple Hills responded

Thanks for the great review! Debrina is one of our best sales people.

March 07, 2013

I brought car two days later eng light came on i fail inpection took back they didn't fix had to fix myself no happy More

by choppalocka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 21, 2013 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to write a review for us. Please feel free to contact me personally at jbassam@easterns.com to get to the bottom of this.

February 10, 2013

Really great people. I felt taken care of and listened too. I've been searching for a long time and a friend recommend this easterns location. I'm glad i listened and they got me a great car that i didnt More

by jthomas12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Uddin, Ali Uddin
Feb 20, 2013 -

Easterns Automotive Group of Temple Hills responded

Thanks for writing a review for us!

January 31, 2013

I was very happy with the fast approval process that Easterns has. This is my second purchase from Easterns Motors. I felt a little rushed when it came to negotiation of the price of the car or the la More

by "KarenG"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee(Hung Nguyen)
Jan 31, 2013 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to write us this review. We are happy to hear you had a good experience with us. We appreciate your returning business and hope we have earned that hat trick, with your third vehicle! Referrals to family and friends are the highest complement you can give to us. Thanks again.

January 27, 2013

I was very pleased with Eastern I needed a vehicle and they got me in one..At first I was upset that I couldn't get what I was interested in which was a dodge Avenger but I'm very pleased with what I ende More

by mslynn89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozzelle Thorne
Feb 01, 2013 -

Easterns Automotive Group of Temple Hills responded

Thank you very much for your great review. We are glad you are happy with your new vehicle!

April 21, 2012

The Lexus 250 IS 2008 with 37,000 miles was advertised for $20,000 online.I made an appointment to come in and look at at it and they jacked the price up to $28,300 and refused to give me a reason why.I More

by littlekitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey,Marcus,and Roe & manager
Jan 27, 2013 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to post a review of our location. I'm sorry to hear about your experience. There was an obvious problem with communication between your sales person, sales manager and your self, and again I apologize for that. The only time a manager can increase the price of a car is to cover and issue with a loan, which we get from our outside lenders. In any case, there was a mistake made. Please feel free to contact me personally, at jbassam@easterns.com, to try to fix this and make sure nothing like this happens again.

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