Easterns Automotive Group of Temple Hills

Very good service easy transaction. Rozell is very easy to work with. He tries to get his customers the best deal possible. Excellent service thanks! to work with. He tries to get his customers the best deal possible. Excellent service thanks! More

Rozell was great and friendly. He also has a vast knowledge on cars and finances. Will recommended him to many of my friends always thanks knowledge on cars and finances. Will recommended him to many of my friends always thanks More

Mr lester was a great help. He got the deal done that I wanted. His service is greatly appreciated and I would definitely recommend him to another customer. wanted. His service is greatly appreciated and I would definitely recommend him to another customer. More

The staff at Eastern's Automotive in Temple Hills, Maryland, were very welcoming. I visited this dealership twice before I actually bought a car. My appointment was with Joel Alexis (on his day off). Maryland, were very welcoming. I visited this dealership twice before I actually bought a car. My appointment was with Joel Alexis (on his day off). When I arrived, William Mitchener greeted me and sat down with me to go over what I was in the market for and started the process until Joel was able to get there. William was very friendly and I want to recognize him as well. Joel came in on his day off to help me with my purchase. He was very attentive and extremely patient with me as I was not sure if I wanted to go through with this purchase. He is the reason I ultimately bought my 2012 Ford Escape. I applaud the entire staff of Eastern's Automotive Group in Temple Hills, MD. Thank you. Sharleeta Dunlap More

Glenda was a very honest, helpful, concern person. She was patience with me and had a great sense of humor. She was pleasant and she picked us up from the station and held reasonable conversation with us was patience with me and had a great sense of humor. She was pleasant and she picked us up from the station and held reasonable conversation with us to feel comfortable. Upon entering the dealership she walked us to her station and offer if we would like anything to drink. She was very detail about what was about to happen and who are the people that will be working with me in order for me to get approved. I am very pleased with the experience I shared with Glenda and will recommend anyone to her when they are in the market to purchasing a new car. More

I went for information only at first, to prepare for a future purchase, but Guy made such good sense and was so easy to work with, I purchased that same day. future purchase, but Guy made such good sense and was so easy to work with, I purchased that same day. More

Customer service from Mr. Peacock was EXCELLENT. He was extremely personable, and he listened to what we wanted. Our issue had more to do with the finance department. We were unable to complete the transac extremely personable, and he listened to what we wanted. Our issue had more to do with the finance department. We were unable to complete the transaction with the salesperson without him having to run to get the okay from someone else while we waited. This happened repeatedly, requiring us to spend an entire day at the dealership. After purchase, we were called to come back in more than a week later to sign all new paperwork. It was extremely inconvenient, as we are on different schedules. We used our holiday to come purchase the car; our only day off together. However, Mr. Peacock made even this part of the experience more tolerable, having to meet with us outside of his scheduled work hours. The young lady who printed our second tag was not very polite, but she got us out of there quickly, which we could appreciate after having to come back for a third time. More

I came to Easterns Motor to see if I would be able to purchase a used car with the hope that I would actually be driving away with but I had no I idea what to expect. I initiated my inquiry online and s purchase a used car with the hope that I would actually be driving away with but I had no I idea what to expect. I initiated my inquiry online and shortly received a return call and scheduled a time to come in. I came later in the evening and was helped immediately and still was unsure but I was reassured that they would find something to fit me and my budget. Unfortunately, I wasn't able to come on the next scheduled date and had to reschedule for a later date which sometime after the Christmas holiday. After the holiday the rental I was using was returned. So I called and explained to the Larry that I still wanted to come but was unsure because I didn't have a way to get there. He said not a problem we will come pick you up. To my surprise a very nice man by the name of Craig Peacock pulled at my house and picked me up. He made me feel comfortable about the whole car purchasing experience as I we talked and he asked me about what I was looking for in a car and I explained to him what I knew I liked and what I could afford. At the dealership we sat down and went over a few things and I can simply say that he definitely made my car buying experience a lot better than I expected and was able to drive away in a my new 2011 Honda CRV. Craig was great. He was very patient and never gave a feeling that no matter what challenges I thought I had that he and the Easterns Motor staff were going to make sure that I was driving in a new vehicle. So thank you to Craig and all the staff who took a part in putting me in a new vehicle. More

Mr.Alexis was very kind an respectful person to work for his company I will send anyone to come buy a car from easterns motors. his company I will send anyone to come buy a car from easterns motors. More

very good customer service and made me feel very comfortable. I would definitley tell people about this place. it is also a very friendly place. comfortable. I would definitley tell people about this place. it is also a very friendly place. More