Back

Easterns Automotive Group of Temple Hills

Temple Hills, MD

4.9
3,988 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Contact Dealership

4809 Saint Barnabas Road

Temple Hills, MD

20748

Directions

By Type

Showing 3,988 reviews

January 01, 2015

January 2015 Purchase I had a really good experience and everyone seems friendly. My credit is not the best, and Eastern's worked with my situation to get me in a car! When More

by Stasia0208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tejada, Larry Fields
Jan 05, 2015 -

Easterns Automotive Group of Temple Hills responded

Stasia, thanks so much for this great review and congrats on your new car! We try to create a friendly and professional experience for all of our customers and I'm pleased that you were able to perceive that. Larry is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words. We appreciate your recommendation, and if you need anything else at all, please come back and see us. Also, check out our Facebook and Twitter for exclusive content and deals.

December 31, 2014

Personable and professional Mr. Gammon was knowledgeable and understanding of my urgency to obtain a car. I may not have had the best credit, but he found something I liked. Due More

by Eddyek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Watts
Jan 05, 2015 -

Easterns Automotive Group of Temple Hills responded

Thank you so much for the kind words on behalf of Roderick, and for taking the time to leave us with this 5 star review. We really appreciate it. We love hearing back from our customers as it allows us to continually improve the customer experience and helps us to ensure you receive the best service possible. I'm glad we were able to take care of you, and have earned your future business.

December 18, 2014

Third time was a charm Worked with Tony twice before today and never could come up with something that worked for everyone. Was able to find something great that worked for More

by mbkeller80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Dec 19, 2014 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to share your thoughts. I am glad that your experience this time was a positive one. I’ll be certain to share your compliments. Congrats on your new car! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

December 17, 2014

Great experience and excellent salesman!! Great customer service and salesman!! Has a lot of knowledge of the vehicle and went the extra mike to complete the deal!! Overall experience was grea More

by Londa809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Easterns Automotive Group of Temple Hills responded

It was a pleasure to read about your recent experience with our dealership. Our team will be thrilled to hear how their great customer service has produced another satisfied customer. I'll be sure to pass along your kind words. We appreciate your business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

December 10, 2014

GREAT I found Tony to be extremely helpful and friendly. He answered all my questions and was concerned about my specific needs. He was attentive while we w More

by lau3250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2014 -

Easterns Automotive Group of Temple Hills responded

Thanks for writing this review! It is reassuring to know that Tony provided you helpful and pleasant car-buying experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership with positive experience. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.

November 29, 2014

Phoenix Rising My car of five years - an Infiniti G-35X finally had a catastrophic breakdown - the tranny went bad!!! :-( Unfortunately, the news on how much it More

by J Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Tejada
Dec 02, 2014 -

Easterns Automotive Group of Temple Hills responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I'll be sure to pass along your kind words to our sales team. Congrats on your new car, and let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.

November 29, 2014

Great Customer Service Mr. Alexander has a great customer service approach. He is engaging and knowledgable. He also is willing to go the extra mile assisting a customer. More

by Rtolson23
Customer Service
Friendliness
Recommend Dealer
Yes
Dec 02, 2014 -

Easterns Automotive Group of Temple Hills responded

Thank you for this great feedback! It's wonderful to know that Alexander provided you with the type of customer service that we pride ourselves on at Easterns Automotive Group - Temple Hills. I'll be sure to pass along your compliments to him. We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

November 29, 2014

Customer Service Outstanding customer service on Mr. Anthony Alexander's part. His patience with me and trying to make sure that I got what I was looking for. Very det More

by sharona.fordjordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014 -

Easterns Automotive Group of Temple Hills responded

Sharona, thank you for writing about your experience with us! I am happy to hear that Anthony was able to provide you with the outstanding customer service we strive to deliver to each of our guests. I hope that you are enjoying your new car! We appreciate your business and look forward to serving you again! Also, be sure to check us out on Twitter and Facebook for dealer news and specials.

November 29, 2014

Wow easterns My daughter brought me to easterns, Can't believe the best time purchasing a vehicle for my daughter. Larry fields made her year. I will recommend eve More

by Brendam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Fields
Dec 02, 2014 -

Easterns Automotive Group of Temple Hills responded

Brenda, thanks for writing this great review and congratulations on your new car! It's delightful to know that Larry made you and your daughter car-buying experience an enjoyable one. I'll be sure to pass along your compliments to them. We appreciate your recommendations, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

November 29, 2014

Kim's Review Daughter & future son-in-law purchased a 2012 Chevrolet Traverse and had concrete price limits which were exceeded. Not to happy about that! Otherwis More

by kstroud23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014 -

Easterns Automotive Group of Temple Hills responded

Thank you very much for your feedback. Although I'm sorry to hear that the price of the purchase exceeded the limits, I am very pleased that your daughter and future son-in-law left satisfied. I hope that they are enjoying their new Traverse! If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Joel Bassam- Marketing Director- jbassam@easterns.com

...
376
...