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Easterns Automotive Group of Temple Hills

Temple Hills, MD

Overview
Employees
Reviews
Vehicles
4.9
3,966 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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4809 Saint Barnabas Road

Temple Hills, MD

20748

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Showing 3,966 reviews

May 23, 2024

Thank you Jordan for your customer service! You dealt with us for multiple days and made sure you got us a car. Make sure to go see Jordan! More

by Angelmonea07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Crockett
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

May 23, 2024

Thank you Jordan for my new Jeep Compass! I love my new car and thank you for being so patient with me and my daughter. We couldn’t make our minds up but thank you for leading us to making a More

by Crystalwhite657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Crockett
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

May 21, 2024

It was a wonderful experience and ms Glenda was very good sales person to work with etc More

by f.green_bub22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

May 21, 2024

Ronald is an outstanding dealer. He was very knowledgeable and his explanation of what I asked of him helped me to make the right choice. More

by Lhubb6248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

May 20, 2024

We had a wonderful experience staff treated us at the door and welcomed us in. More

by Hunnybun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenda Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

May 20, 2024

Respectful helpful and honest they Was Very forward and up front felt very Welcomed nice More

by Karondavis88
Recommend Dealer
Yes
Employees Worked With
Lawrence Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Vannavong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

May 19, 2024

Great customer service Ronald was so helpful and knowledgeable and patient very professional. Our second cat with them very pleased. More

by Trellelong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teoni Mayers
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

May 18, 2024

Jordan was an outstanding salesperson very professional will be back soon enjoy my time with him everything was understandable. Make sure you go see Jordan! More

by Teresamurray905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Crockett
Report | Print
Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

May 17, 2024

HORRIBLE EXPERIENCE DO NOT COME HERE ! It’s a scam, they get you in but turn around and scam you out your money. HORRIBLE EXPERIENCE I WOULDN'T RECOMMEND THESE PEOPLE TO MY WORST ENEMY. Th More

by tnailing93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Glenda Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Vannavong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
HASIBULLAH AMIN
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Crockett
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Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

Jul 15, 2024 -

tnailing93 responded

Easterns Automotive Group I bought a car from EASTERNS MOTORS AUTOMOTIVE GROUP on May 17th at the temple hills location on st barnabas rd. I was told a week later that the car had to be returned after only having it a week, because Jordan the salesperson who was working with me called me a week later and told me i had to bring the car back because the bank decided not to move on with the loan, cool ! I bought the car back, and it’s now been 2 WHOLE xxx MONTHS and i stull haven’t gotten my $1200 that i initially put down. TONY the manager and GLENDA the sales person told me over the phone i would get my money back by calling corporate the corporate number they give it’s a line that is out of service . I called back, TONY told me if i called customer care they would process a refund for me, i called CUSTOMER CARE! SAM on the phone told me i wasn’t suppose to get a refund because they don’t have a refund policy, but because so many people told me i wpuld get a refund, they now have to “investigate” and get in contact with the OWNER to process a refund for me. xxxx near 2 months later after i only had the car for a xxxxin week. RUN ME MY MONEY ! Please. Easterns

May 16, 2024

Thank you Jordan for your customer service! Made the process simple and I learned so much about the financing process. Make sure you go see Jordan. More

by marquetteh.1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jun 12, 2024 -

Easterns Automotive Group of Temple Hills responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

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