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Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,492 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 4,492 reviews
January 23, 2014
Adrian was super easy to work with during a usually stressful experience. He made the process easy and painless. I recommend this dealership and Adrian to anyone looking at buying a new car. stressful experience. He made the process easy and painless. I recommend this dealership and Adrian to anyone looking at buying a new car. More
by Jdaffan
Employees Worked With
Adrian Chavez-Zurita
January 21, 2014
Very good experience everyone on staff was nice patience and understanding work within my budget. will be sure to sent other customers to them service with a smile. and understanding work within my budget. will be sure to sent other customers to them service with a smile. More
by jamiboo
January 08, 2014
My name is Tersia Hall, and I am writing this review to let everyone know about the wonderful experience I had with Eastern Motors of Hyattsville. From the moment I walked in, I was greeted by an enthusia let everyone know about the wonderful experience I had with Eastern Motors of Hyattsville. From the moment I walked in, I was greeted by an enthusiastic and knowledgeable staff. I have never before had such an excellent level of service, or been made to feel so comfortable when making such a large-ticket purchase. Having worked in the customer service field for over thirty years, I have rarely been exposed to such a professional, but personable, staff. I would like to particularly thank Mervyn Riley and Danny Nguyen for going above and beyond their duties. I would highly, and absolutely plan to do so, recommend this dealership for both the excellent selection as well as the courteous staff. More
by hall2014
December 30, 2013
Lenard was very friendly and professional. I appreciate his help. He made the experience pleasant. He was not pushy. He was upfront and honest. I would work with him again his help. He made the experience pleasant. He was not pushy. He was upfront and honest. I would work with him again More
by Tiffhutch
Employees Worked With
Lenard thompson, Lenard Thompson
December 30, 2013
Friendly and accomodative. He make sure the customer Friendly and accomodative. He make sure the customer smile at last.He work together with his boss and work according to hiss boss advice and both of Friendly and accomodative. He make sure the customer smile at last.He work together with his boss and work according to hiss boss advice and both of them make me smile at last. More
by Ganiyu Balogun
Employees Worked With
paul ayoh
December 28, 2013
I visited the dealership no 26 December 2013. I was driving a rental car after my 2nd car was totaled. My backup vehicle also stopped working 2 weeks after the accident of my newest vehicle. What I d driving a rental car after my 2nd car was totaled. My backup vehicle also stopped working 2 weeks after the accident of my newest vehicle. What I didn't tell the salesman was that I was having a surgery the next day so it was imperative that I drove away that day with something. Paul nor Tim made me feel ashamed about my credit situation which I appreciated. Paul made sure I felt comfortable in the process and engaged in conversation with me which made me feel a little more at ease about the sale. Tim the manager also made sure I felt comfortable and was not too pushy as I have felt in the past with other dealerships. I appreciate them working with me and making this purchase work for me and what I could do. Paul even got me an auxiliary cord when asked why there wasn't one in the vehicle I purchased. I appreciate someone that can do the small things when they really have to. I would recommend this dealership and these two individuals out of anywhere else I've been. I had a lot of things going through my mind when I came in and making this process easier for me helped to take away a lot of the stress I was dealing with. I was able to recuperate the next day after my surgery with one less thing to worry about. I cannot thank them enough. Truddie More
by truddiej
December 26, 2013
I would NOT recommend this Eastern's location to ANYONE! You can't tell someone that they're approved before they come in and then turn around and not complete any paperwork for financing until the ANYONE! You can't tell someone that they're approved before they come in and then turn around and not complete any paperwork for financing until the day they arrive. This is the main reason why I'm giving the rating that I'm giving. There is a lack of togetherness at this location. Mervyn claimed he was a Finance Manager and come to find out he was just another sales associate trying to steal me away from one of his colleagues. Paul still has a lot to learn before becoming a successful salesperson. His lack of knowledge truly showed when I interacted with him. Paul's finance manager was quite rude and disrespectful to me when I inquired about why and where they came up with that price for the vehicle I was interested in. Instead of him being a true business person and saying "Let me look into this for you," he could only reply "I don't see why you're so upset." Come to find out, the Finance Department didn't start requesting financing for me until AFTER I left the dealership. What kind of foolishness is that? I took my business elsewhere. The service I received at another car dealership was GREAT! The sales associates were genuinely kind an considerate. Most importantly, they understood my budget and now I have the same vehicle that I looked at while I was at Eastern's....for a MUCH lower price! More
by jaylo754
December 21, 2013
Great . Just great experience ! I felt unsure about the best car. However, Adrian consistently helped me through the process. I will definitely go back to buy my first car. In addition, I'll be back in the best car. However, Adrian consistently helped me through the process. I will definitely go back to buy my first car. In addition, I'll be back in the next couple of days! More
by Donnaethomas
Employees Worked With
Adrian Chavez, Adrian Chavez-Zurita
