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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,492 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,492 reviews

April 09, 2015

Robert Mitchell Mr. Robert Mitchell was very professional and provided understanding customer service. I am very happy with my 2011 BMW...Thanks, To Easterns Automot More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2015 -

Easterns Automotive Group of Hyattsville responded

Diana, congratulations on your new 2011 BMW and thank you for putting your trust in Easterns Automotive Hyattsville! Robert had a pleasure assisting you and is grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. We hope to see you again soon!

April 08, 2015

My car! I had a great time at eastern automotives I was assisted by Robert Bennet and he was outstanding. He answered my questions and got all my paperwork to More

by Maxiepooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Robert did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call!

April 08, 2015

I'm Back I came into Easterns on Annapolis Rd today 4/8/15 and got helped by Rob Mitchell great dude. The thing is when I pulled up in the parking lot Rob was More

by rbarahona08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for taking the time to share with us your great experience! The goal of the Easterns Automotive Hyattsville team is to ensure a painless and enjoyable purchasing process for each of our customers. Rob is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. We're happy to read that you found what you wanted in such a timely manner. Congratulations on your new Fusion! We hope to see you again soon!

April 08, 2015

Best Customer Salesman I've Ever Encountered I came into the dealership skeptical and not knowing what type of BS I was going to hear today from some slick salesman. But I was surely wrong and un More

by W.J. 101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Lenard's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand.

April 07, 2015

Great experience at Easterns in Hyattsville I went to Easterns recently looking for a new car because my old car died on me, I was looking for something that was reliable and with great horse po More

by Juliahenriquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for choosing us for your vehicle’s service needs and for sharing this terrific feedback with us! We’re thrilled to hear that Adrian went above and beyond for you during your visit. We appreciate your recommendation and if there is anything more we can do for you please come back and see us any time!

April 07, 2015

Great Customer Customer service was amazing! I pulled up to the drive way and i was immiditly greeted by lenard Thompson he made me feel at home. He understoodmy nee More

by Dnmsynergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for writing this amazing review of our dealership. It’s a pleasure to hear that Lenard accommodated your needs and provided you with an amazing customer service! We appreciate your recommendation and if there is anything else we can do for you please feel free to pay us another visit. Take care!

April 07, 2015

it was great Lenard Thompson was a great sales rep. Make sure to ask of him. He will do all he can you have leaving with the car of your dreams. More

by Mavis boafo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

Your fantastic review was quite a refreshing read! Lenard is a valuable member of our team and he will be grateful to read the nice comments you left him. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car. We look forward to serving you again in the future!

April 06, 2015

Great Experience Lenard Thompson was great! He helped us find the car we were searching for and made our first car buying experience great! Thanks for everything! More

by Caren1036
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Apr 09, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you so much for taking the time to leave this wonderful review, Caren. We strive to keep our guests satisfied and we're very happy to hear that Lenard made your first car buying experience a great one. If there is anything more that we can do please come back and see us again. Take care!

April 06, 2015

outstanding deangelo made me feel very welcomed he answered every question i needed him to i will defiantly recommend this dealership to every one i know More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 05, 2015

great Robert was extremely friendly and very patient. I never felt rushed. He explained everything to me and answered every question i had. GREAT customer s More

by lbwhunniez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for taking the time to share this wonderful review! It’s delightful to know that Robert has been extremely friendly and patient and provided you with a great customer service. If there is anything else we can do for you please feel free to pay us another visit. Take care!

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