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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,492 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,492 reviews

June 13, 2015

Proud Benz owner I recommend this dealer to anyone looking for a reliable vehicle to take home. I enjoyed my experience with easterns and highly recommend! Robert was More

by Benz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2015 -

Easterns Automotive Group of Hyattsville responded

Hello and thank you for the kind words! We are glad Robert did his best in helping you with your purchase and were happy to hear you enjoyed your Mercedes Benz! We appreciate your recommendation as well! Thanks again.

June 12, 2015

I am so happy! I walked into Easterns Automotive Group expecting the worst and knowing that I would not leave with a car. The problem was my credit was not that good More

by Mel2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you so much for the awesome review! We appreciate you taking the time to tell us that you are a happy customer. We aim to satisfy every customer that comes in to our dealership, the fact that we did that above your expectations is really great to hear. If you need anything else at all, please come back to see us.

June 11, 2015

Easy process Went in and had some idea what kind of car I wanted and was surprised that they had a car that couldn't have been closer to what I was looking for. Pr More

by jusdrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2015 -

Easterns Automotive Group of Hyattsville responded

Jusdrea, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Easterns Automotive Group of Hyattsville! If there is anything else we can do for you just give us a call!

June 11, 2015

Great service My salesman, Lenard was very helpful and worked with me until he was sure that I was pleased with my choice. They worked with me and my not so good More

by altima123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Jun 12, 2015 -

Easterns Automotive Group of Hyattsville responded

We cannot thank you enough for your wonderful review. We're glad to have Lenard on our team and that we could provide you with such an exceptional buying experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

June 10, 2015

Car Search Richard Mitchell and Guy Lewis was really helpful in explaining the process of purchasing I need to do get a car. I worked with Guy a few years ago an More

by sanloc15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2015 -

Easterns Automotive Group of Hyattsville responded

I would like to thank you for your loyalty to our dealership and for taking the time to write this review. Richard and Guy’s sales excellence is always consistent and I’m glad that your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service!

June 10, 2015

Pleasant and no pressure! Lenard Thompson was a great salesman! Extremely knowledgeable, realistic on all sidrs and VERY helpful. He presented me with all of my options and I n More

by RhondaWallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Jun 10, 2015 -

Easterns Automotive Group of Hyattsville responded

Rhonda, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Lenard was so remarkable. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again.

June 09, 2015

Pleasant I had a pleasant experience. The car wasn't ready when I arrived, but all in all I had a positive experience. I would recommend eastern to a friend. More

by Abcmoreno2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you so much for your review! We really appreciate your business and are so happy of your positive experience with us. We are thankful for your referrals as well! It was a pleasure to assist you and please let us know when we can do so again!

June 06, 2015

A great experience Adrian was definitely what we needed from a salesman... He left no questions unanswered. And stayed focused and attentive. I would definitely purchas More

by jade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Jun 08, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you so much for taking the time to provide such great feedback, Jade. At Easterns Automotive Group of Hyattsville, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Adrian was able to show you dedicated and personalized service. If you have any further needs, do not hesitate to come back in for a visit.

June 05, 2015

Experience With The Salesman From the beginning of my visit to the end my sales rep Adrian was very friendly and accommodating. I really appreciated his mannerisms and LISTENING. More

by Justnakia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita, Rick Hosn
Jun 08, 2015 -

Easterns Automotive Group of Hyattsville responded

Justnakia, thanks so much for this nice review about your buying experience! We always enjoy hearing from our customers. I am pleased to hear that our Adrian has consistently been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs!

June 04, 2015

getting another charger after coming in the door with unrealistic expectations Adrian really assisted me and helped me to realize what I really needed in order to make the de More

by john kirby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita, Rick Hosn
Jun 04, 2015 -

Easterns Automotive Group of Hyattsville responded

John, we appreciate you taking time to leave us a great review! We are pleased to hear Adrian did a great job in assisting you in your purchase. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care.

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