Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Easterns Automotive Group of Glen Burnie
Millersville, MD
619 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 619 reviews
June 30, 2024
Good customer service, very helpful, and just overall provided great customer service to us today. provided great customer service to us today. More
by Tmarza45
Employees Worked With
June 29, 2024
The staff is very generous and helpful. When you walk in they welcome you with open arms. This dealership is a good place to buy cars. When you walk in they welcome you with open arms. This dealership is a good place to buy cars. More
by Kyra
Employees Worked With
June 29, 2024
I had a fantastic experience with Easterns Automotive. From the moment I walked in, I was greeted with a warm welcome. The team was professional, attentive, and really listened to what I was looking for i From the moment I walked in, I was greeted with a warm welcome. The team was professional, attentive, and really listened to what I was looking for in a vehicle. Frederic provided great options within my budget and made the entire process seamless. I couldn't be happier with my purchase and the level of service I received. Highly recommend Easterns Automotive for anyone looking for a reliable and trustworthy. More
by Blondie1105
Employees Worked With
June 29, 2024
I received prompt and friendly service. i was in a hurry and i was in and out in 30 mins or less. i was in a hurry and i was in and out in 30 mins or less. More
by thelmagrace123
Employees Worked With
June 29, 2024
#1 They put the car in my bother in law name and me as co-signer, and didn't tell us until we where signing the contract, I was suppose to be the owner and him the co-signer, THIS WASN'T FAIR. I WAS ALSO co-signer, and didn't tell us until we where signing the contract, I was suppose to be the owner and him the co-signer, THIS WASN'T FAIR. I WAS ALSO THERE FROM 11:30 AM UNTIL 6;30 pm #2 Was supposed to have a full tank of gas, i was told to bring it back up and they would put the gas in it. NOW I WASTED MY TIME THIS MORNING #3 Now I get a call tonight, 700PM that some papers where missed for signing and they want us to COME BACK THERE TO SIGN THEM. THIS IS THE MOST HORRORABLE EXPERIENCE I HAVE EVER HAD WITH BUYING ANYTHING. NOW I HAVE TO WASTE MY TIME AND GAS TO COME BACK THERE.. MY BROTHER IN LAW SAID HE ISN'T DOING IT. I AM TO BRING THE PAPER HOME AND HE WILL SIGN THEM, THEN I HAVE TO WASTE MY TIME AND GAS AGAIN. COME ON NOW. As far as the sales person who was with me the whole time he was the best. Kept saying he was sorry for it taking so long. His name is TYWAUN HAMMONDS, I KNOW I WILL TELL ANY MEMNERS OF MY FAMILYOR FRIENDS NOT TO BY A CAR FROM EASTERN; IT IT THE PITTS. I WAS TREATED UNFAIRLY AND WAS REALLY UPSET ALL NIGHT NOW HAVE TO DEAL WITH GOING BACK THERE BECAUSE OF THE STUPITY, NOT FAIR. #4 NOW EVERYTHING CONCERNING THE CAR WILL GO TO HIS HOUSE AND THEN HE HAS TO GET THEM TO ME, THE TITLE, TAGS WHEN DUE, INSPECTIONS WHEN DUE. IT JUST ISN'T FAIR. THISN IS A HORRIBLE CAN OF WORMS THAT HAS HAPPENED AND WILL CONTINUE TO HAPPEN. TRECTNIALLY THIS COULD BE CONCERNED FAUD. MAYBE I SHOULD GET A LAWYER AND SUE THE PANTS OFF OF EASTERN. Mary Butterfield 06-29, 2024 at 7:30 PM YOUR HAVE ANOTHER GUY ON THIS, HE WAS RUNNING ABOUT 1 HOUR LATE AND DIDN"T BOTHER TO CALL ME. WHEN I GOT THERE THE GUYS PICTURE I CLICKED ON WAS THE SALESPERSON, ANOTHER STRIKE AGAINST THE DEALERSHIP. HIS NAME IS TYWAUN HAMMONDS, HE WAS SO NICE AND FRIENDLY AND I THINK HE FELT AS BAD AS I DID. More
by butterfieldmary20
Employees Worked With
June 28, 2024
Very cooperative agents that helps you get a good deal for your choice of car! for your choice of car! More
by Louisnel
Employees Worked With
June 28, 2024
They were excellent with customer service and supported me throughout the whole process. Especially Drew he is an excellent car salesman. Will definitely get you right. me throughout the whole process. Especially Drew he is an excellent car salesman. Will definitely get you right. More
by TheCarGuy
June 27, 2024
Great customer service and very helpful. They did an amazing job in helping me find a car in my budget. They did an amazing job in helping me find a car in my budget. More
by amoore.cna
June 24, 2024
They work hard for you. Great customer service. Very helpful, and knowledgeable in the car buying business. Great customer service. Very helpful, and knowledgeable in the car buying business. More
by pod1971
June 24, 2024
Earnest is awesome, helped me purchase two vehicles and still works very hard to work with me even to this day! Great people and service! still works very hard to work with me even to this day! Great people and service! More
by diantejolin
Employees Worked With
Other Employees :
JAVAR CASTELL, NICHOLAS MERCADO
