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Easterns Automotive Group of Frederick

Frederick, MD

4.9
886 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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100 Baughmans Ln

Frederick, MD

21702

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Showing 886 reviews

January 17, 2020

Great service very understanding in our needs about the vehicle we were looking for,and we got a great deal and vehicle today, thank you Robert More

by dbanks1
Recommend Dealer
Yes
Employees Worked With
Robert Elliott
Jan 22, 2020 -

Easterns Automotive Group of Frederick responded

You are so welcome! Please come back again anytime!

January 09, 2020

Jen Cross helped us with a great buying experience! We would recommend her and this dealership to everyone. Everyone at the dealership was fantastic. Thank you! More

by michaelcouvertier
Recommend Dealer
Yes
Employees Worked With
Jen Cross, Joel Bassam
Jan 10, 2020 -

Easterns Automotive Group of Frederick responded

Great choice! You will surely enjoy your new Lincoln SUV. We'll be sure that your kind words make it to Jen.

January 09, 2020

We purchased a Lincoln SUV. We worked with Jen Cross to make the deal happen. Jen was fantastic. Everyone at the dealership was terrific. Bic was great too. We thank you Easterns! More

by MoeCouvertier
Recommend Dealer
Yes
Employees Worked With
Jen Cross, Bic, Joel Bassam
Jan 10, 2020 -

Easterns Automotive Group of Frederick responded

Everything worked out for the best! Thank you for visiting our brand new location. Please be sure to tell your family and friends about us!

January 08, 2020

I am highly pleases with my experience with Eastern Motors, After visiting numerous dealearships in the area I was able to get approved for the vehicle that I wanted. Sales associate Jen Cross was extr More

by sunset1023
Recommend Dealer
Yes
Employees Worked With
Jen Cross and Bikramjit Dhillion
Jan 08, 2020 -

Easterns Automotive Group of Frederick responded

Well deserved! Congrats on your vehicle purchase. We'll be sure to let Jen know that you are truly pleased with your overall Easterns experience.

January 01, 2020

Best Customer Service is at Frederick Easterns by Suzanne I heard about the excellent service Jen Cross and her managers, Ali Uddin, Jack Jaffe, and Mike Middledorf, provide at the Frederick Easterns by a fri More

by ciscoexpert333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Cross, Ali Uddin, and Mike Middledorf
Jan 08, 2020 -

Easterns Automotive Group of Frederick responded

Happy New Year! Thank you for visiting our brand new store in Frederick, MD. We love knowing that you are officially a customer. Jen truly enjoyed working with you. Come back soon!

December 18, 2019

Poor After sales service let down the whole experience 60 Days and tags not processed yet still. They need to revamp their after sales service and tags department as a whole. Do not promise customer things More

by MathewV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bikram Dhillon, Victoria
Jan 08, 2020 -

Easterns Automotive Group of Frederick responded

Hi Mathew, Our Frederick Location has just opened its doors in late December 2019 making it impossible for you to have any issues rated to purchasing a car from us, I checked our system and in the handful of clients awaiting tags none have you're first name? I believe its possible you have confused our store with another store by accident which can happen of course. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

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