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Easterns Automotive Group of Frederick

Frederick, MD

4.9
887 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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100 Baughmans Ln

Frederick, MD

21702

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Showing 887 reviews

July 21, 2020

This has been the most easiest and fastest car purchasing experience ever! Daniel was great and explained the car in full detail. Definitely recommend Easterns Automotive!!! More

by shannonmellott02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Daniel Sanchez
Jul 23, 2020 -

Easterns Automotive Group of Frederick responded

YES! We love hearing stories like this about our customer service. It's nice to know that Daniel is providing our customers with the top-notch service that they deserve.

July 20, 2020

First impression of the Easterns dealer was the selection of autos they have available. Daniel and Chris were very helpful in the buying process considering a few bumps we ran into. Very clean and well run d More

by KAVIN0414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Edwards, Daniel Sanchez
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

Thank you very much for your excellent feedback. We really appreciate you telling us how your experience was with us. Please be sure to let us know if you have any questions.

July 20, 2020

Daniel, Is an Awesome salesperson very up beat And Energetic Work to get the job done smoothly and quickly also with very knowledgeable about most vehicles Thanks More

by Brownblack6319
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Daniel Sanchez
Jul 23, 2020 -

Easterns Automotive Group of Frederick responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. We'll be sure to let Daniel know just how pleased you are. Thank you!

July 20, 2020

Wonderful service. Easy to work with and very customer oriented. Highly recommend them and please ask for Taz. He is fantastic to work with for your future vehicle! More

by myheart2phill
Recommend Dealer
Yes
Employees Worked With
Taz Kazmi
Jul 23, 2020 -

Easterns Automotive Group of Frederick responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

July 19, 2020

Everyone at eastern automotive was super friendly and helpful! Usually the process of buying a car is stressful and frustrating at most dealerships but everyone there made it a breeze and I left happy wi More

by polkemily99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Middledorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taz Kazmi
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

Car buying made easy! Thank you for all of your support. We will certainly let the team know just how pleased you are.

July 18, 2020

Daniel and chris were very polite and helpful they answered all of our questions and didnt give up with getting us into the vehicle we wanted. More

by Kathyhagan1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Edwards, Daniel Sanchez
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

Congratulations! We are so happy to hear that everything worked out for you. You deserve it all. Enjoy your new vehicle!

July 18, 2020

Very friendly, knowledgeable and extremely helpful. Explained everything and was patient. We highly recommend and will refer friends and family to him. Extremely pleased with Mr. Sanchez. More

by pstlptx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Daniel Sanchez
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

Friends and family are always welcome here at Easterns. The more the merrier!

July 17, 2020

My car buying experience with Easterns was excellent! Daniel really went above and beyond to help my family find the perfect vehicle at the right price! Would highly recommend them More

by Brooklyngrl23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

July 17, 2020

Despite the dealership failing to tell me they sold the car I was scheduled and travelled 2 hours to see, Dan did a good job of helping me out. More

by 14dguggeis
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

Thank you for sharing both the pros and cons of your Easterns experience. Both are imperative as we continue to strive for ways to improve as a company.

July 17, 2020

My boyfriend and I drove over two hours to buy a car that he had previous made an appointment to see. We were informed after we arrived that the car we were looking to purchase had been sold the previous nig More

by Sarahshia15
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez
Jul 20, 2020 -

Easterns Automotive Group of Frederick responded

Oh no! We truly apologize for any inconvenience that occurred on our behalf. We will be sure to speak with our team and get to the bottom of this. However, we are glad that you found a Ford Fusion that you love. Congrats!

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