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Easterns Automotive Group of Frederick

Frederick, MD

Overview
Employees
Reviews
Vehicles
4.8
902 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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100 Baughmans Ln

Frederick, MD

21702

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Showing 902 reviews

July 13, 2024

Mike Lamont he do great job for sale personally and I really love it and I have to come back do more good work with you guy More

by haodoan4lever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2024

The staff here at Easterns was very warm and welcoming. Our salesman Ace was fantastic. He exceeded all expectations. More

by sapphyre922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2024

The process was simple, and we felt the staff here was honest and personable. We recommend! Kwame was awesome and made everything easy. If we need to get another vehicle in the future, we’ll be looking fo More

by CJ_88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwame Pagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2024

Ace our salesman was awesome and did an excellent job. Ace was referred to us and did not disappoint More

by ldontewilson01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2024

This is the second time we got our car from Eastern and both times they were amazing! More

by vmaye866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Easterns Automotive Group of Frederick responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 08, 2024

They did a great job getting me what I wanted and didn’t try to sell me on a bunch of other things which can be common at other dealers. More

by Cmwhit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Easterns Automotive Group of Frederick responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

July 08, 2024

It was an awesome experience from the time I got there until I purchased my automobile. The staff were very helpful. More

by raiderman1234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Middledorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ace Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Easterns Automotive Group of Frederick responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

July 04, 2024

The process from start to finish was a nightmare. None the less, there was no finish because the appointment never existed. The car never existed. “Your job is your credit”? Not at all. My husband an More

by harleyrm327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bikramjit Dhillon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Contreras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Booth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Easterns Automotive Group of Frederick responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

July 04, 2024

Worst customer experience I have ever received, they lie just to get you in there. Once you get in there all they do is give you a run around and try to compensate with their customers by pushing them out t More

by Dylanmcneill450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bikramjit Dhillon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Contreras
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Booth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Easterns Automotive Group of Frederick responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

June 24, 2024

Lamont is a excellent salesperson. Made sure I was happy with every aspect of my purchase. The whole staff took great care of me while I was there. Thanks Easterns!! More

by Pmdiggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bikramjit Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Easterns Automotive Group of Frederick responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

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