Easterns Automotive Group of Frederick

Ace went over and Beyond to make sure I got the car I wanted. Ace was professional during the whole process. wanted. Ace was professional during the whole process. More

Aldalberto was wonderful! Very helpful and friendly! Highly recommend Easterns Automotive Group! Very accommodating too! Very helpful and friendly! Highly recommend Easterns Automotive Group! Very accommodating too! More

Upon arrive, we were greeted by a professional and friendly sales representative, Ace. As we waited for the vehicle we were interested to arrive from another location, Ace helped us look at other vehi friendly sales representative, Ace. As we waited for the vehicle we were interested to arrive from another location, Ace helped us look at other vehicles within the model we were interested in. Once the vehicle we were interested in arrived, we completed a test drive and made the decision that we were ready to proceed with purchase. The process of credit check, down payments, working numbers, and trade-in value all went relatively smooth. There was a small hiccup with some numbers we were not happy with, but they were able to come up with a solution to work out the issue, and we were satisficed with the outcome. An agreement regarding our bottom line was made and then off to the finance guy we went. Everything from there was as expected. I would have given a 4.5 rating due to the "numbers issue" and we almost drove off without the temp tag on but the app will not let me. All-in-all, the people that we dealt with seemed honest, polite and truly willing to help us leave with the best deal possible. I would recommend this dealership to any one looking to get into a vehicle. More

I came in unsure if I can make anything work, they were not only able to get me into a vehicle but one I was comfortable in. not only able to get me into a vehicle but one I was comfortable in. More

El Señor Adalberto Alcántara hemos recibido excelente atención servicio y buena información muy buen empleado para su compañia. atención servicio y buena información muy buen empleado para su compañia. More

Henry and Ace were great to work with. They went above and beyond to make sure that I was able to get a good car and the best deal possible. They were true to their word and had me in and They went above and beyond to make sure that I was able to get a good car and the best deal possible. They were true to their word and had me in and out in a little over an hour. I would definitely recommend this dealership to anyone looking for a car. More

Kwame Pagon and his manager worked very quickly and professionally to get me approved for a car loan. I was able to drive out with my new car, which will allow me to get back to work. professionally to get me approved for a car loan. I was able to drive out with my new car, which will allow me to get back to work. More

Dealer was very helpful and patient with my family while making purchase. We thank you for your great service! making purchase. We thank you for your great service! More

I had a great experience, very fast financing and got me in the car I was looking for go see ACE in the car I was looking for go see ACE More