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Easterns Automotive Group of Frederick

Frederick, MD

Overview
Employees
Reviews
Vehicles
4.8
903 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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100 Baughmans Ln

Frederick, MD

21702

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Showing 903 reviews

July 02, 2025

Kemar was an amazing guy to work with, honest and answered every question I had. More

by mattalbright36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemar Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Easterns Automotive Group of Frederick responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

July 02, 2025

Good dealership honest and up front about the vehicle that I was purchasing and had me on my way home asap More

by Brian.livengood90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemar Samuels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Easterns Automotive Group of Frederick responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

May 31, 2025

Nelson was great help me get everything easily done! He was able guid me to the perfect car if you need a car buy it from Nelson More

by princeTed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Easterns Automotive Group of Frederick responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

May 11, 2025

Traded a vehicle,I get letter stating it was impounded. Called and they said they couldn't email it but yet signed a lot of papers through email. Michael never called to take complaint. I think I deserved More

by gonefishin17.tw
Recommend Dealer
No
Employees Worked With
Michael Middledorf
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Easterns Automotive Group of Frederick responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

May 19, 2025 -

gonefishin17.tw responded

My name is Tonya Wible,my son bought a car from your dealership. His name and my name is on vehicle,he traded a vehicle as well. About a week ago I received a letter from Baltimore Impound stating they had vehicle we traded in. This should have been your business to take care of this but I said I would,I needed a copy of trade,I called and he said he could NOT send in email that I would have to drive to there to pick. Are you kidding me,you all sent emails full of paperwork I had to sign. Totally Ridiculous! I asked to talk to a Manager,got voicemail but you Never called me. At the Impound they said they are getting this alot,I wanna know if you sold it why didnt it have to be tagged,you all sold it! I deserved better!

May 19, 2025 -

gonefishin17.tw responded

I thank whomever called me from Eastern. At the least I finally got a call back.

April 26, 2025

Addison was quick to answer my questions and my phone calls very knowledgeable on his job. Will definitely be coming back to Easterns. More

by eastonsawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison Gillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

April 15, 2025

He Was very helpful and patient and got me out in no time very satisfied More

by Kiki
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kwame Pagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ace Laird
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

April 11, 2025

We worked with Lamont, he was professional and easy to work with. We were very pleased with our overall experience at easterns More

by rmalloy22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 05, 2025

Nelson was very knowledgeable about the cars that the dealership offers which accelerated the process of helping me find the perfect car. He was very efficient with getting the paperwork done in order to More

by Stephenstonewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

Apr 30, 2025 -

Stephenstonewell responded

Hello, I never worked with Jennifer. I worked with Nelson Contreras. Thank you.

Apr 30, 2025 -

Stephenstonewell responded

Hello, I never worked with Jennifer. I worked with Nelson Contreras. Thank you.

April 01, 2025

Lamont was very courteous and professional. The management gave great service. I can't believe that I finally found a dealership without the pressures, tricks and lies. Everything was straightf More

by jwagerman@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

March 22, 2025

Hyder was the best very professional and explanatory he just the best a big thanks to Hyder More

by orellana_sady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zulqarnin Hyder
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Apr 30, 2025 -

Easterns Automotive Group of Frederick responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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