Easterns Automotive Group of Baltimore

I am inexperienced about cars and buying cars. THe staff made me feel welcome and was very helpful with me. The process was long but the staff remained friendly and helpful the entire time keeping me up to made me feel welcome and was very helpful with me. The process was long but the staff remained friendly and helpful the entire time keeping me up to date with the process. I also received followup calls after my purchase to make sure I was still happy More

Irving is a fantastic salesperson. He was very professional and handled all needs of me. Due to him being a salesperson for this dealership, I will continue to be a customer and will recommend all professional and handled all needs of me. Due to him being a salesperson for this dealership, I will continue to be a customer and will recommend all of my family and friends to Easterns. He should be commended for his professionalism. More

I came into the dealership just to see what I could get approved for, my credit had been badly damaged due to a divorce. It was only a half hour before closing time as well. Zeno was extremely helpful, fin approved for, my credit had been badly damaged due to a divorce. It was only a half hour before closing time as well. Zeno was extremely helpful, finding out my situation and what I was looking to do. I apologized for coming in so late, but he said it didn't matter, he was there to help. After taking my information we spoke with Mr. Lamont, he confirmed everything and explained what he was going to do and how it worked with the lenders for people in my situation. I don't exactly know what they did, but I walked out with a car! One that met what I was looking for, and a payment I could afford. Right before we left, 2 1/2 hours after closing, Zeno took the car to put gas in it for me, in the pouring rain! The whole experience was extremely pleasant, Zeno and Mr. Lamont did not judge me based on my poor credit, but treated me with respect and were there to help. I can't thank them enough. I would highly recommend going to see these two individuals. Michael Yoder More

He was extremely helpful and he made me feel very comfortable. He didn't try to sale me a car, instead he helped me make smart décisions. He was very informative and took his time to educate me. comfortable. He didn't try to sale me a car, instead he helped me make smart décisions. He was very informative and took his time to educate me. More

The eastern motors team was amazing. Jiles and the management team did everything they could to make sure I left with a car at a good price. I have never seen any team so dedicated to the customers. T management team did everything they could to make sure I left with a car at a good price. I have never seen any team so dedicated to the customers. The service that Jiles gave us is definitely something I will always remember. Thank you Jiles for all the hours you put in to make sure we drove out with a car. Just amazing More

Mr. Hartwell was a great salesman. He worked to get me the car that I wanted and even gave me a great deal on it. I needed very little deposit, and he ensured that I left the lot with the truck I wanted. the car that I wanted and even gave me a great deal on it. I needed very little deposit, and he ensured that I left the lot with the truck I wanted. I would definitely recommend Anthony and Eastern's dealership to anyone that needs a reliable vehicle. More

The moment I walked into the dealership I was instantly helped. Jiles was professional, and his ability to be candid and factual throughout our entire interaction really sold me as a customer! Jiles is a g helped. Jiles was professional, and his ability to be candid and factual throughout our entire interaction really sold me as a customer! Jiles is a great salesman, Easterns Automotive Group is lucky to have him... More

I went to the store in Laurel and was not satisfied with the level of service that I received at that location. When walking into the Baltimore dealership, I experienced nothing but great customer service the level of service that I received at that location. When walking into the Baltimore dealership, I experienced nothing but great customer service and a salesperson that understood the situation and worked with us. I would recommend this dealership to anyone who has "issues" and needs a car ASAP! More

very pleased with the efforts of irving pacheco and everyone that helped me today. i would like to personally thank irving and all that were involved. everyone that helped me today. i would like to personally thank irving and all that were involved. More

Ken was wonderful and honest after I meet him we didn't want to look at any other dealership to purchase a car. He is a great asset to the Easterns Automotive Group. I will recommend him and Easte didn't want to look at any other dealership to purchase a car. He is a great asset to the Easterns Automotive Group. I will recommend him and Easterns to my friends and family. More