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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,594 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,594 reviews

January 15, 2014

Customer service was exceptional. Stacey gave me hot tea as she notice I wasn't feeling well. She definitely goes the extra mile. Lamont was very polite, considerate and professional. Very happy with the e More

by celenageorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Torney
Jan 20, 2014 -

Easterns Automotive Group of Baltimore responded

celenageorge – Thank you for the review and we’re glad to hear our staff went above and beyond for you!

January 14, 2014

Great customer service and deals low monthly payments finally found a dealership and sales rep that was for me and didn't judge my credit report and offered a low down payment More

by Blessed Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales rep Johnny McFadden 443-562-9397 hooks u up I got a used 2011 low payments terrible credit with a low monthly payment u gotta go holla at him ASAP they really work with you no matter how bad your credit is they there for u so call Johnny today!!!!!
Jan 15, 2014 -

Easterns Automotive Group of Baltimore responded

Blessed Howard– Thank you for recommending us! We hope you enjoy the new ride!

January 05, 2014

very professional and customer friendly! . . . seem to work in the customers best interest, our overall experience was great. I would recommend my friends and family to check Easterns Auto when looking fo More

by BigDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2014 -

Easterns Automotive Group of Baltimore responded

BigDT – Thank you for recommending us to your family and friends! We hope you enjoy the vehicle!

January 05, 2014

My first car from a dealership, the experience was great, very comfortable and answered any questions I had. Friendly will come back for another car in the future. More

by MeEtMaRkMaRkMeEtMe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 09, 2014 -

Easterns Automotive Group of Baltimore responded

MeEtMaRkMaRkMeEtMe – Thank you for letting us know how your buying experience with us was! Enjoy the vehicle!

January 04, 2014

Jiles was a great sales rep to work with.He was honest and friendly. I would recommend Easterns to family and friends. I will be coming back for my next vehicle. More

by lveasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jiles Carroll
Jan 09, 2014 -

Easterns Automotive Group of Baltimore responded

Iveasey – Thank you for the review and enjoy the vehicle!

December 30, 2013

i gave this rating because the service at eastern motors was exceptional.......they gave me the perfect car and the perfect deal. I'm glad choose them. also a special thanks to Irving Pacheco....he was pol More

by yemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
Jan 02, 2014 -

Easterns Automotive Group of Baltimore responded

yemi – We will let Irving know the great things you had to say about him and we hope you enjoy the new vehicle!

December 30, 2013

My experience at Eastern Motors was an interesting one. Their customer service was good. My salesman was consistent and helpful. Going to the dealership is always a long drawn out experience but my experie More

by equmoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Hopkins
Jan 02, 2014 -

Easterns Automotive Group of Baltimore responded

equmoh – Thank you for the feedback and we apologize if there was a delay in your buying process. We do hope you enjoy the vehicle!

December 26, 2013

Stacey greeted me and my boyfriend as soon as we got out the car to come into the dealership. She was friendly, efficient and honest through our whole experience More

by Meka2613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Easterns Automotive Group of Baltimore responded

Meka2613 – We’re happy to hear you had a great experience with us and will let Stacey know to keep up the great work! We hope you recommend us to your family and friends!

December 26, 2013

Stacey was a great salesman. She was very kind and helpful. She worked personally with me to get me a great deal on the car that I wanted. Very pleased with my car buying experience. I would definitel More

by stvmack32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sta
Jan 02, 2014 -

Easterns Automotive Group of Baltimore responded

stvmack32 – Thank you for the great review! We hope you visit us again next time your car shopping!

December 24, 2013

5 star service. I loved working with stacey. She made the process alot simpler and strees free. If ur looking to buy a car I would definitely recommend easterns. :) More

by kaliahN93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Easterns Automotive Group of Baltimore responded

kaliahN93 – We will let Stacey know she’s doing a wonderful job! Enjoy the vehicle and thank you for your business.

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