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Easterns Automotive Group of Baltimore
Rosedale, MD
3,594 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,594 reviews
April 25, 2014
2011 Toyota Camry I purchased a 2011 Toyota Camry from Easterns of Rosedale and when i bought the car it was rainy and night time so i was not able to look over the car I purchased a 2011 Toyota Camry from Easterns of Rosedale and when i bought the car it was rainy and night time so i was not able to look over the car well, the next day when it was nice out i decided to wash the car (after only driving it home) and noticed that the car had scratches all over it and swirl marks, I had to go back and finish signing papers that day, so when i got there i asked the manager if he could switch me into another color but the same car and he said no, that he would have the paint fixed in the next couple of days. its been 10 days and i have heard nothing after calling several times to get this resolved, also the power window motor is going up and the car shifts terrible until it warms up, now i'm stuck paying 20k for a car that has scratches all over it and looks like crap..... Very unhappy with the outcome More
by JPAPANIAJR
Employees Worked With
Jeff Teplitsky
April 25, 2014
THANKFUL Being a first time buyer again was kind of difficult because I have no open credit in my name but Eastern Motors was very polite and understanding wi Being a first time buyer again was kind of difficult because I have no open credit in my name but Eastern Motors was very polite and understanding with me and they did everything in their power to help me reach my goals. I'm very thankful they were able to put me in the vehicle I set out for and help get me a lender. I would definitely recommend them to my family and friends. More
by 1blkgyrl
Employees Worked With
Johnny Mcfadden
April 24, 2014
A Great Experience Most dealerships u go to, u have a bad experience and a feeling like the salesman just doesn't care. I didn't get that from Easterns. Jiles Carroll ma Most dealerships u go to, u have a bad experience and a feeling like the salesman just doesn't care. I didn't get that from Easterns. Jiles Carroll made me feel welcome from the very beginning and that welcome feeling was there all the way through me walking out with a new car. More
by chefdavid41
April 22, 2014
stacey I got the car I wanted n Stacey was awesome!!!she greeted me as soon as I got out of my car and made sure that I was taken care of to the best of her I got the car I wanted n Stacey was awesome!!!she greeted me as soon as I got out of my car and made sure that I was taken care of to the best of her ability:) More
by bouimette
Employees Worked With
stacey torney
April 21, 2014
Great service. I went to Easterns Automotive Group with credit issues hoping I would be able to drive out of there and I did. I am very happy and proud of my new/us I went to Easterns Automotive Group with credit issues hoping I would be able to drive out of there and I did. I am very happy and proud of my new/used 2011 Hyundai Elantra. I know it's the sexiest car I have ever owned. I laughed from the start of my visit until the very end, their friendliness was priceless and I know my son will be visiting by the end of the year for his very 1st car. More
by MaxDMorgan
Employees Worked With
Johnny Mcfadden
April 19, 2014
Great Experience. My husband and I were treated well by the sales associate, Stacey Torney. We were able to drive away with the car of our choice even though we have b My husband and I were treated well by the sales associate, Stacey Torney. We were able to drive away with the car of our choice even though we have bad credit. More
by kparker91267
April 18, 2014
Easterns rocks I'm so freaking happy, thanks to Darrell never giving up on me I finally got my ford fusion.. Thank you so much eastern motors !!! I'm so freaking happy, thanks to Darrell never giving up on me I finally got my ford fusion.. Thank you so much eastern motors !!! More
by Tay rock
Employees Worked With
Darrell hopkins, Darrell Hopkins
April 14, 2014
Satisfied customer On April 12 I came to eastern motors to find out what the smartest thing for me to do concerning a 2009 Chrysler Sebring that was in upside down car l On April 12 I came to eastern motors to find out what the smartest thing for me to do concerning a 2009 Chrysler Sebring that was in upside down car loan and in fair conditioning. When I first arrived Irving was very pleasant and friendly and the first to greet me at the door. He also was very detailed in my options and the process of getting into a used car. I was in the dealership for over 5 hours but he constantly checked on us and provided excellent customer service. I left the car dealers in a 2011 chevy traverse. I will recommend family and friends to Eastern Motors because its not just about the sale but the quality of service. More
by channellbell
Employees Worked With
Irving Pacheco
April 12, 2014
Mr. T Brown I want to thank Johnny McFadden for his politeness, and knowledge of the vehicle I was interested in. I was literally in and out with a vehicle of my I want to thank Johnny McFadden for his politeness, and knowledge of the vehicle I was interested in. I was literally in and out with a vehicle of my choice the same day without any hassles. I would recommend Easterns of Rosedale to my family and friends. Thanks again Johnny and team for the wonderful service today. More
by T. Brown
Employees Worked With
Johnny Mcfadden
