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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,612 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,612 reviews

November 25, 2014

Great car buying experience Adrian was very kind and made sure I got exactly what I wanted. Rick was nice and courteous and kept me informed the entire time he was working my lo More

by shonpope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez
Dec 01, 2014 -

Easterns Automotive Group of Baltimore responded

Thanks so much for the nice review! I'm happy to hear that Rick and Adrian made your car buying the best you ever had. Congrats on your new car! We appreciate your business, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

September 12, 2014

Horrible I would never recommend anyone there. Horrible nasty people did not help at all. The sales rep are too young and don't know what they are doing. More

by Chocolate87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrell Hopkins
August 20, 2014

customer Mr. Pacheco was very helpful and very kind he made us feel right at home. We need more dealers like home. Thank you for the new car. More

by toyo68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
August 05, 2014

Sales Rating Stacey was pleasent and very helpful. She was very knowledgable and went the extra mile to make sure I was treated not as a customer but as a life-lon More

by mauricesweat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Torney
August 04, 2014

associate I would recommend Eastern Motors to anyone.this is my 2nd purchase and this experience was great!! Rashaad was patient and very attentive!! thank you More

by temikaLAll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rashaad Horton
June 12, 2014

Customer The car is nice looks just like new. Johnny was very nice respectful and prompt I was a great experience! I would recommend anybody to go there and en More

by Kelly502j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Mcfadden
Jun 17, 2014 -

Easterns Automotive Group of Baltimore responded

Kelly- We are so glad to hear that Johnny was able to make your car buying experience a good one! We appreciate your kind words and recommendations, and we hope you enjoy your new car!

May 25, 2014

My experience at easterns was great. They were helpful from the time I arrived an all the way through my process. I will return in 2 yrs. Thanks so much, oh and by the way I More

by southbeach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen
Jun 04, 2014 -

Easterns Automotive Group of Baltimore responded

SouthBeach-We are so glad to hear you had a good time with us in your car buying experience, and we look forward to helping you with your next car buying experience!

May 23, 2014

Good Service with Good Results This is my second purchase with Eastern Motors and I am happy with the customer service and my purchase. They even assisted with a previous problem I More

by DCASTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Scott
Jun 04, 2014 -

Easterns Automotive Group of Baltimore responded

DCastle- Thank you for your loyal patronage! We appreciate your recommendation, and are glad to hear about your consistent confidence in our customer care!

May 20, 2014

Great job Darrell I was walking the lot and here comes Darrell.. Big smile and a firm handshake, I had no choice but to buy a car.. Thank you easterns and great job Dar More

by Hyundaiman19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell , Darrell Hopkins
Jun 04, 2014 -

Easterns Automotive Group of Baltimore responded

Hyundaiman19- We are so glad to hear that your confidence in Darrell made it possible to drive off the lot in a new car! Enjoy your car!

May 12, 2014

Irving's review Today, I had an amazing experience with Irvin. I came into the dealership with low expectations from prior experiences, but after I spoke with Irvin a More

by taroncemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
May 15, 2014 -

Easterns Automotive Group of Baltimore responded

Taroncemo- We are so happy to hear that we were able to blow your expectations out of the water! That is what we strive to do with our stellar customer service, and we are glad that we were able to deliver.

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