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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,594 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,594 reviews

May 20, 2014

Great job Darrell I was walking the lot and here comes Darrell.. Big smile and a firm handshake, I had no choice but to buy a car.. Thank you easterns and great job Dar More

by Hyundaiman19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell , Darrell Hopkins
Jun 04, 2014 -

Easterns Automotive Group of Baltimore responded

Hyundaiman19- We are so glad to hear that your confidence in Darrell made it possible to drive off the lot in a new car! Enjoy your car!

May 12, 2014

Irving's review Today, I had an amazing experience with Irvin. I came into the dealership with low expectations from prior experiences, but after I spoke with Irvin a More

by taroncemo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irving Pacheco
May 15, 2014 -

Easterns Automotive Group of Baltimore responded

Taroncemo- We are so happy to hear that we were able to blow your expectations out of the water! That is what we strive to do with our stellar customer service, and we are glad that we were able to deliver.

May 10, 2014

GREAT CUSTOMER SERVICE! OVERALL, I WAS SATISFIED WITH THE QUALITY OF THE CAR AND THE FRIENDLINESS OF MY SALESPERSON, JEFF. HE ANSWERED ALL OF MY QUESTIONS AND WAS VERY PATIEN More

by DCASTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 15, 2014 -

Easterns Automotive Group of Baltimore responded

Dcastle- Thank you for your kind words! We are happy to hear that you received our highest quality of customer care!

May 08, 2014

friendley experience had a very good experience with Stacey as my sales person,very friendly and kept in communication at all times with me,even tho it took a week,i was a More

by sfranqui509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
stacey torney
May 15, 2014 -

Easterns Automotive Group of Baltimore responded

Sfranqui509- We are so glad to hear that we were able to help you find the perfect car for within your budget. We apologize if the car buying experience took too long, but we are happy to hear Stacey helped to make your experience enjoyable.

May 05, 2014

CUSTOMER SERVICE On 05/02/14 I went to Eastern Automotive not knowing what kind of car I wanted. My sales rep. Stacey Torney was very friendly and was knowledgeable. More

by rosefrancis324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2014 -

Easterns Automotive Group of Baltimore responded

rosefrancis324 - We would like to apologize for the tints needing to be taken off. We do hope there's other features about the car you love! We will let Stacey know that you had great things to say about her! Enjoy the vehicle!

April 28, 2014

Professional Services Very professional & organized process. My questions were answered in a timely manner. They made me feel like it was all about me. I was there for awhi More

by drscott6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2014 -

Easterns Automotive Group of Baltimore responded

drscott6 – Thank you for referring us to others! We hope you enjoy the vehicle!

April 28, 2014

GREAT SALES HELP I was very impressed with the friendly service I received at Eastern's auto. Mr Jiles was very knowledgeable and helped me find a vehicle that exceede More

by wwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2014 -

Easterns Automotive Group of Baltimore responded

wwerner – Thank you for visiting us and we’re glad you found what you were looking for, plus great service!

April 27, 2014

Marcus Kennedy's review I am a return customer from the first vehicle I purchased in 2008. My experience the second time around was just as good as the first. I was greeted a More

by baltimore246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 06, 2014 -

Easterns Automotive Group of Baltimore responded

baltimore246 – Thank you for leaving us feedback! We’re happy to hear you’re a loyal, returning customer! We hope to be here for many more years to help you out!

April 26, 2014

VERY NICE AND KNOWLEDGEALBE EXPERIANCE VERY NICE SALEMAN AND MANAGER VERY PRO FESSIONAL WAS A GOOD DEAL VERTY HAPPY WOULD COME AGAIN AND WILL RECOMMEND MY FREINDSD AND FAMILY CLEAN AND VERY More

by DCASTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEFF TEPLITSKY
May 06, 2014 -

Easterns Automotive Group of Baltimore responded

DCASTLE – Thank you for the great review and we appreciate the high ratings!

April 26, 2014

I love easterns I'm very pleased with easter motors as a dealership, they fully understood my situation and how to help put me in a reliable car ... Thank you Darrell More

by Efrain2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Hopkins, Darrell Hopkins
May 06, 2014 -

Easterns Automotive Group of Baltimore responded

Efrain2010– Reliability is what we aim for! We’re happy Darrell and the team could help get you into a great car!

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