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Easterns Automotive Group of Baltimore
Rosedale, MD
3,595 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,595 reviews
June 16, 2018
Absolutely amazing!!!!! Justin Wells was the most amazing salesperson that I have ever worked with. He was straight up and honest about everything. There were no gimmicks or Justin Wells was the most amazing salesperson that I have ever worked with. He was straight up and honest about everything. There were no gimmicks or tricks. He was so sweet, friendly and caring. It is hard to find a salesperson who actually cares, and I have found that in Justin. I am going to tell everyone about the amazing experience that I had. I highly recommend Easterns, and I especially recommend Justin. The manager Joel was amazing, and he worked with our situation. He was so friendly and helpful. Best car buying experience ever!!! More
by Kathrinespurrier627
Employees Worked With
Joel Alexis, Justin Wells
June 14, 2018
Great Experience!!!! I was helped by Preston! Super professional and had an answer for each one of my questions. I didn’t purchase on the spot but I will surely come back I was helped by Preston! Super professional and had an answer for each one of my questions. I didn’t purchase on the spot but I will surely come back to this location to get my car! Thank You! More
by Siyaolivia
Employees Worked With
Preston Mccargo
June 13, 2018
Good Expierience Otis was very responsive and knowledgeable making this auto purchase one of the best in my 40 years of car buying. 5 outa 5 on customer service and Otis was very responsive and knowledgeable making this auto purchase one of the best in my 40 years of car buying. 5 outa 5 on customer service and good pricing on the vehicle Thank you and thanks to Jackie in Finacing RT More
by Happyguy
Employees Worked With
Otis and Jackie
June 13, 2018
BEST CAR SALESMAN I just wanted to take the time to make it known that i had the best buying experince ever with the car sales man Jamal. He was super nice & attentive I just wanted to take the time to make it known that i had the best buying experince ever with the car sales man Jamal. He was super nice & attentive to me. He was able to help me find a car that fit both me & my family needs. He was able to take his time with me & my indecisive ways. He took his time with me & helped me make my final decision after a few hours. I do appreciate all his help & enthusiasm. I do wish him the best of luck in his car sales journey & I will be sure to reccomend him to all of my family in friends on their future car buying journey. More
by Imane. M
Employees Worked With
Jamal Scott
June 12, 2018
Got the car I wanted but took way too long I will start with I hate car shopping because of the experience and this was typical. I came to this dealership looking for a very specific car. Gabe I will start with I hate car shopping because of the experience and this was typical. I came to this dealership looking for a very specific car. Gabe was very timely in greeting me after I finally managed to figure out there is only the one entrance to the lot and you can’t drive through, you have to park and get out to walk the lot, good way to ensure you have to talk to a salesman. The car I wanted had been moved to another location. They told me 45 minutes to get back it took over an hour and a half I expressed several times I wanted to run an errand but was assured the car was “almost here”. From start to finish my visit took over six hours. I did get the car I wanted but it was not detailed inside and out the way a car should be when you drive it off the lot. My salesman did attempt to do the cleaning himself which I appreciated. They were very nice and seemed to have a good selection of cars but it appeared that they held you hostage until you agreed to buy some of the extended warranty packages. and they will ask several times for a review. So in a few words standard high pressure car sales techniques designed to wear you down. Prepare to spend a full day if you want a car. And misleading about matching your banks financing rates “it’s only slightly higher”. I have a different definition for slightly when it comes to interest rates apparently. (Regarding my not recommending I don’t recommend any dealership, again I hate the experience and I lost an entire day to them on a process that should only take a couple hours.) More
by Toolongofawait
Employees Worked With
Gabe Diaz
June 12, 2018
Best customer service He was friendly and very nice to me. He answered all my questions and seemed sincere with his advice. He was very patient and communicated well. He was friendly and very nice to me. He answered all my questions and seemed sincere with his advice. He was very patient and communicated well. More
by Juliacast
Employees Worked With
Uzziel Diaz
June 12, 2018
It was amazing My visit was great and the dealer was very knowledgeable, informative , and was aware of all my needs. His attitude was very positive and friendly. My visit was great and the dealer was very knowledgeable, informative , and was aware of all my needs. His attitude was very positive and friendly. More
by Kimp225
Employees Worked With
Jentry Hobson, Preston Mccargo
June 12, 2018
Awesome Guy Preston provided awesome service. I left informed and satisfied. He made sure that we looked at cars that were fitting for who I am and what I do. I c Preston provided awesome service. I left informed and satisfied. He made sure that we looked at cars that were fitting for who I am and what I do. I couldn’t be any more pleased with his ability to cater to as a customer but more importantly as a person More
by Tpomce
Employees Worked With
Jentry Hobson, Preston Mccargo
June 11, 2018
Best Car Buying Experience I came in not knowing for sure what I wanted but an idea of what I needed. Justin Wells was so patient with me even with my 5 year old bouncing all ov I came in not knowing for sure what I wanted but an idea of what I needed. Justin Wells was so patient with me even with my 5 year old bouncing all over the place. He said he would take care of me and he did. I’m so excited about my new car! More
by Omgkng727
Employees Worked With
Justin Wells
