Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Easterns Automotive Group of Baltimore
Rosedale, MD
3,595 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,595 reviews
August 28, 2018
GREAT experience !!! I had been thinking about buying a 2014 VW Passat that I had seen online for a great deal. When I got to the dealership, I was introduced to Gabe and I had been thinking about buying a 2014 VW Passat that I had seen online for a great deal. When I got to the dealership, I was introduced to Gabe and he was so understanding and honest. He did not make me feel pressured to buy the car and in the end, it all worked out. He was a great car salesman and I would definitely recommend requesting him if you go to this location to buy a vehicle! More
by jaidamayo
Employees Worked With
Gabe Diaz
August 26, 2018
Easterns rock Justin Wells and the Easterns Motors really do a great job at the location great prices and great service I would tell anyone to check them out Justin Wells and the Easterns Motors really do a great job at the location great prices and great service I would tell anyone to check them out More
by Thomas123
Employees Worked With
Sean Brockington, Justin Wells
August 25, 2018
New beginnings Although the time of wait was much longer than expected, good customer service and positive interaction from Gabe and Rob helped to pass the time. Als Although the time of wait was much longer than expected, good customer service and positive interaction from Gabe and Rob helped to pass the time. Also, a happy camper because I got the car that I wanted! Thanks guys!!! More
by Bcmill4.0
Employees Worked With
Gabe Diaz
August 25, 2018
One of the worst experiences I have ever had. The initial salesman was cool. But the rest of the people were deceptive. Saying one thing and then saying something else. The manager said I needed a The initial salesman was cool. But the rest of the people were deceptive. Saying one thing and then saying something else. The manager said I needed a co-signer OR money. Then said I need a co-signer AND money. And it was a 5 plus hour experience. Horrible. I DO NOT RECOMMEND. More
by Carman1979
Employees Worked With
Joel, Sean Brockington, Darryl Mayzck, Uzziel Diaz, Gabe Diaz
August 24, 2018
Service Went to easterns and receive awesome service from Brandon Jones. He made sure I was very satisfied with my purchase and answered all my questions. Went to easterns and receive awesome service from Brandon Jones. He made sure I was very satisfied with my purchase and answered all my questions. More
by Jasmine
Employees Worked With
Brandon Jones
August 23, 2018
Great Customer Servixe George was very accommodating and listened to my situation and worked hard with his team to make my deal happen. I recommend if you want great custome George was very accommodating and listened to my situation and worked hard with his team to make my deal happen. I recommend if you want great customer service and attention, visit George at Easterns Rosedale More
by Timere
Employees Worked With
Momoh Binda - George
August 21, 2018
Great deal went above & beyond Came to checkout a 2015 Ford Escape and was a great deal. The payments wasn't where I wanted them at first even through the Credit Union. Eventually A Came to checkout a 2015 Ford Escape and was a great deal. The payments wasn't where I wanted them at first even through the Credit Union. Eventually Ali (Store Manager), Joe, and Gabe worked tirelessly to get the payments where I wanted. So everything worked out and walked away with a 2015 Ford Escape SE More
by BigggFuzzyG
Employees Worked With
Gabe Diaz
August 21, 2018
Ronald was great to me and my family . He was very funny but real at the same time and although we weren’t able to purchase I appreciate his endeavors was great to me and my family . He was very funny but real at the same time and although we weren’t able to purchase I appreciate his endeavors More
by 1dmw4484
Employees Worked With
Ronald Austin
August 19, 2018
I had a good experience just one problem the communication c I had a very nice salesman he did a great job with answer questions that I ask and was rapid with replies thank you salesmen Ronald Austin I had a very nice salesman he did a great job with answer questions that I ask and was rapid with replies thank you salesmen Ronald Austin More
by Dee420
Employees Worked With
Jentry Hobson, Ronald Austin
August 17, 2018
Terrible professionalism Purchased a vehicle from this dealership, wasn’t satisfied with it and brought the car back to exchange it for a different vehicle. All the managers g Purchased a vehicle from this dealership, wasn’t satisfied with it and brought the car back to exchange it for a different vehicle. All the managers gave me different reasons on why it was impossible to exchange the car. Called corporate and they were no help either. The company clearly has a 7 DAY RETURN POLICY BUT ITS REALLY AN EXCHANGE POLICY. They told over and over again that I would have to give them more money to ya exchange the car, they even asked for a co-signer to possibly help and it was all to no avail. The vehicle I purchased was filthy in the inside, soda was splashed on the headliner, bbq sauce on the rugs, gum in the backseat, and I wasn’t even given a key fob. The General Manager, Jentry Hobson even told me he would get the car detailed and he would get me a key fob made. I called him and he clearly won’t answer the phone. WARNING: DO NOT USE THIS DEALERSHIP, ITS A SCAM. More
by DerrickWilson432
Employees Worked With
Sean Brockington, Jentry Hobson, Ed Watts, Kyle Gladden
