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Easterns Automotive Group of Baltimore

Rosedale, MD

4.9
3,595 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7916 Pulaski Highway

Rosedale, MD

21237

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Showing 3,595 reviews

November 30, 2018

Amazing I’m not buying a car as of yet, but she was very helpful in providing about the particular car I wanted and gave me a lot of insight on what to look f More

by Johnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

You're always welcome to come back! Your family to us. Please take your time car shopping. We'll be here whenever you need us!

November 30, 2018

Amazing experience Had a amazing experience. Was very professional and was all about her business. Worked with me and did everything possible to help making my car purch More

by Dmerritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

November 30, 2018

Great service! A'Jasia came through in a big way. Worked well with her supervisor and GM, which equated to a great deal for me, and I have the vehicle I wanted, for More

by TimUSMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Helm, Jentry Hobson, A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Honored to hear this! Another happy customer! :-)

November 30, 2018

Excellent A’jasia worked very hard to get me in a car. And after a few selection she had me in my 1st car. Thanks again More

by Gem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

November 30, 2018

I had the best experience ever with A’jasia Summerville! Everything went very smooth and the staff member made me feel important and at home. Ms. Summerville made my day. She made sure that I felt comfortabl More

by aburley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Knowledge is the key! We're an open book when it comes to sharing information with our customers. That's what we're here for!

November 30, 2018

Low hassle Found a listing online, called to arrange a test drive, very pleasant and low hassle experience. Everyone was very pleasant. No high pressure sales ta More

by daveho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Watts, Gabe Diaz
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

That's because here at Easterns, we truly do care about our customers. Number one priority!

November 30, 2018

Exploring options In search for a new vehicle ajasia gave me the confidence that i was in good hands . Not settled just yet on what I’m looking for but I’m weighing opt More

by jayeteh
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Great news! We really appreciate you telling us how your experience was with us.

November 30, 2018

Amazing So full of life and such and amazing experience, I would definitely recommend her to anyone looking to buy a vehicle . She made sure I rode off with e More

by Bsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

November 30, 2018

Great customer service and knowledgeable Mr.Charles Diggs gave great customer service. He was attentive and knowledgeable of my questions and concerns. He was helpful with things I was unsure More

by Logan20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Diggs
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

Awesome! Thanks alot for your review, Logan. You are loved and valued here as a customer!

November 30, 2018

My experience here was great She was patient and assisted me in every way possible. Jay took her time and made sure I understood all that was being said. She’s awesome and I recom More

by BEbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A'Jasia 'Jay' Summerville
Dec 04, 2018 -

Easterns Automotive Group of Baltimore responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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