Easterns Automotive Group of Alexandria

Thomas Family Desmond Jones was very professional and organized throughout the process. He interacted with my kids, my wife and I and kept us informed will we were Desmond Jones was very professional and organized throughout the process. He interacted with my kids, my wife and I and kept us informed will we were deciding More

Thinking positive There's not enough space for me to talk about my Associate that helped me Mr. James Smith...I felt he was right for me from the beginning. His warm gr There's not enough space for me to talk about my Associate that helped me Mr. James Smith...I felt he was right for me from the beginning. His warm greeting to his very professional polished look...and my instinct was right...he was pleasant Professional knowledgeable and made me feel comfortable...was very Encouraging yet didn't give me false hope....helped me keep my options open I appreciated that...he got me in the car I wanted with the help of his amazing finance team Danny was awesome. Everyone Involved rocked. I give👍100% go see them I'm Happy. More

Great sales experience I worked with sales consultant Terrell Bradley, he was very honest and helpful during this process. Made my search and selection smooth and hassle-fre I worked with sales consultant Terrell Bradley, he was very honest and helpful during this process. Made my search and selection smooth and hassle-free. I highly recommend the salesman and dealership for your next car. More

Great They work with you and try to get a good deal for you. They also try to stay within your range of what works best for you. They work with you and try to get a good deal for you. They also try to stay within your range of what works best for you. More

Phenomenal The salesman went above and beyond. I will refer all my associates. Also, the warranty package was great, for the price. Pleasurable experience. I wil The salesman went above and beyond. I will refer all my associates. Also, the warranty package was great, for the price. Pleasurable experience. I will be back! More

I had a great experience. Came in without any appointment. James Smith was my sales consultant. He was extremely helpful, answered all my questions. Couple hours later I left w Came in without any appointment. James Smith was my sales consultant. He was extremely helpful, answered all my questions. Couple hours later I left with my new car. Very satisfied with a customer service. More

Great customer service James was professional and really helpful. Best experience of buying a car. Never felt any presser. Test drove 3 different cars. They let me take it t James was professional and really helpful. Best experience of buying a car. Never felt any presser. Test drove 3 different cars. They let me take it to my one mechanic. And up buying one of them. More

Great customer service Great service. Friendly and very helpful. Worked hard to get the best deal available for my needs based on my budget and requested options for the c Great service. Friendly and very helpful. Worked hard to get the best deal available for my needs based on my budget and requested options for the car. Best service ever. More

Easy great service James Smith was really friendly and helpful and explained all of our options well. I would definitely come back to this facility! We got a great price James Smith was really friendly and helpful and explained all of our options well. I would definitely come back to this facility! We got a great price too. :-) More

What an amazing job!!! Thank you Terrell Bradley I went to the dealership today, (Saturday morning), with my guard up because of a previous bad experience at another Eastern Automotive Group dealers I went to the dealership today, (Saturday morning), with my guard up because of a previous bad experience at another Eastern Automotive Group dealership. I had previously spoke to Terrell on the phone for several day before I actually went into the dealership. I remember thinking that he sounded very young. He always answered my called, gave me very precise information, and was so polite. His manners are impeccable. He was direct, and explained each and every detail he was saying to me concerning the car, features, and car facts. During the test drive, he explained in detail, the car features, and when showing the car, he explained fully the sun roof, the spare tire, backing up feature, etc.. He was completely thorough, and answered every question I had. I feel that Terrell was very knowledgeable about Eastern Automotive Group, and he stood behind the cars in inventory. It was a very rewarding experience work to with a young man, who along with know of the company and the product, being very dedicated to his work and to his customers. I would recommend this dealership to any of my family and fiends, and would especially recommend Terrell Bradley as their salesman. He was not pushy, and he made me feel welcome regardless of my situation. Thank you Terrell! More