Eastern Shore Toyota
Daphne, AL
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I dealt with Brandon much over the phone, attempting to figure the majority of things out before I ever stepped foot in the dealership to purchase my car. The morning I went to purchase my car, Brandon was figure the majority of things out before I ever stepped foot in the dealership to purchase my car. The morning I went to purchase my car, Brandon was off. (Which was no problem). I began to talk to another salesperson and was having trouble with them as they were not aware of any deals that I had worked out with Brandon, and it became extremely frustrating. I text Brandon and told him what was going on, and he got dressed on his off day to come to work and help me, making the process a great experience and run a lot smoother. He was a great salesman and I would recommend him to anyone. However, I purchased my 2014 Scion tC from them just yesterday, Woke up this morning, and a service light was on in my brand new car that hadn't even been in my possession 24 hours. I am frustrated because now I have to waste time out of my weekend to get a brand new car looked at, and use my gas to go from Saraland to Spanish fort (a trip that I shouldn't even be having to make) I am going to see how customer service reacts to this situation, and this will ultimately decide if I will buy from here again. HOWEVER, BRANDON FARMER is a great guy, and I truly believe he looks out for the customers best interest. More
The service I received at Eastern Shore Toyota was beyond incredible. My salesman, Matt Dickinson, went above and beyond to make sure that my family and I were comfortable and having a great experience. He w incredible. My salesman, Matt Dickinson, went above and beyond to make sure that my family and I were comfortable and having a great experience. He was very knowledgeable about the vehicle and did not hesitate to quickly research and provide answers to some things he understandably may have not known. He even brought out a mechanic who personally came and spoke with me to assure me that the vehicle was in perfect condition. Lastly, he pulled the vehicle to the front of the dealership so we wouldn't have to walk around searching for it which was a big deal because trust me it was scorching hot. Eastern Shore Toyota and its go above and beyond to provide top quality service. I recommend them to any and everyone. Especially my salesman, Matt Dickenson. Sincerely, Rodney P More
My saleman, Matt Dickinson, was great to work with and very knowledge about the car I purchased. He made the car buying process a quick, easy process. I highly recommend him and the dealership. very knowledge about the car I purchased. He made the car buying process a quick, easy process. I highly recommend him and the dealership. More
Justin Stanton was by far the best salesman I have ever dealt with. Very knowledgeable and honest.ready and willing to help right from the front door dealt with. Very knowledgeable and honest.ready and willing to help right from the front door More
On May 31, 2013, Stacey Conley greeted us when my friend and I walked in the door at Eastern Shore Toyota. Buying a car, new or used is a tedious process, but he made it very pleasant. He took my informatio and I walked in the door at Eastern Shore Toyota. Buying a car, new or used is a tedious process, but he made it very pleasant. He took my information, then listened to what I was interested in seeing. He told me the different models of Priuses that are made and then took us out on the lot to look. He offered us something to drink before we went out to look at cars. He told me the advantages of each as we stopped to look. I appreciated that he listened to me ( and my friend) and did not try to push me toward anything I did not want. I highly recommend Stacey Conley to anyone shopping for a car at Eastern Shore Toyota. I highly recommend Eastern Shore Toyota as a place to buy a car. All the staff were friendly and welcoming. Sincerely, Claudia G. More
Jeff Walker cares about you and your families needs. He is cordial, honest , has strong convictions and has a servant's heart. Please give him an opportunity to serve and work for you and yours. You will b is cordial, honest , has strong convictions and has a servant's heart. Please give him an opportunity to serve and work for you and yours. You will be glad you did it! Dianne & Frank Selvaggi More
Had a great experience! Will absolutely purchase next Had a great experience! Will absolutely purchase next vehicle from Eddie at eastern shore! GREAT job! Thanks Eddie for the great work! Keep it up! Had a great experience! Will absolutely purchase next vehicle from Eddie at eastern shore! GREAT job! Thanks Eddie for the great work! Keep it up! More
Jeff Walker was a professional, knowledgeable, and very courteous salesperson. I was looking for a economical car because I am currently in a large SUV that takes a lot of gas. He was very attentive to courteous salesperson. I was looking for a economical car because I am currently in a large SUV that takes a lot of gas. He was very attentive to my needs and offered many different options to me. More
I would defenitly recommend Carl again and have referred several customers to him which 4 have bought from him. My experience with your eastern shore Toyota has been very pleasant. I will buy my next Lexus several customers to him which 4 have bought from him. My experience with your eastern shore Toyota has been very pleasant. I will buy my next Lexus from this dealership. Everyone is so nice and helpful, and very knowledgeable. Thank you all! Tania Lazzari More