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Eastern Shore Toyota
Daphne, AL
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Purchase of vehicle Travis helped us find our 16 year old daughter her first vehicle. He was very informative and patient in helping us make the right decision. It had to Travis helped us find our 16 year old daughter her first vehicle. He was very informative and patient in helping us make the right decision. It had to look good for her but also be safe for our peace of mind! He did a great job. Great service from the entire staff at Eastern Shore Toyota! More
Car Maintenance When I arrived, I wasn't acknowledged in a timely manner. The time I waited for my car to be serviced (normal maintenance, nothing crazy) was over 2 h When I arrived, I wasn't acknowledged in a timely manner. The time I waited for my car to be serviced (normal maintenance, nothing crazy) was over 2 hours and I was told on the phone it'd be 30 min - 1 hour. Luckily, the day before my appointment I was able to re-schedule for an earlier time because I had my uncle's funeral to go to the same day as my service. I'm so glad I got an earlier time or I would've been late for his service because they took so long. I was also told that I needed to have something done on my car that no one I've talked to has ever heard of, so that was strange. My husband and I won't be bringing our car back to have our car serviced here. More
Experince of a Lifetime We received a phone call on 2/26/16 from Brandon stating they were looking for a car like ours he asked us to stop in he had a deal of a life time. On We received a phone call on 2/26/16 from Brandon stating they were looking for a car like ours he asked us to stop in he had a deal of a life time. On 2/27/2016 We took are care in for service this is were it began, upon arrival we were offered coffee. Although Brandon was busy with another customer,he came and greeted us and assured us we would be taken care of he sent Zachary Broz to help us remind you we were not by far the easiest people to deal with are credit is less then perfect and are full of questions. Zachary was ever so Patient with us maybe us feel as if he was there to put us in a car in what ever way possbile. He takes are application and with the help of Jefferey was able to the car 2016 at a low rate and were very honest from the start! While Zachary was away tending to processing the application Justin and Brandon both came by checking with us and assured us everything would be taken care of! Today we are the proud owners of a new 2016 Toyota Corolla with only 13 miles driving off the lot!!! Brandon Farmer and Zachary Broz gave us a deal of our life!! With the help of finance manager Chistphor Gummere he brought down our interest percent and lower the payment A huge Thank you to Brandon and Zachary for working so Diligently To make us happy and show us no maker the amount of money in our pocket that we are human too . Also a shout out to Jeffrey to assure us that he cared more about the honest and Integrity of a company is more important then a sale!! Kudo to you all thank you Also a huge thank you to Ashley Lewis when I called last minute to get the names correct she was paient and even called me back with two minutes you rock ! More
Excellent Sales and Finance Department Yesterday we bought our second Toyota vehicle from Eastern Shore Toyota. We were impressed with our salesman Emilar Rosenbohm. He quickly establis Yesterday we bought our second Toyota vehicle from Eastern Shore Toyota. We were impressed with our salesman Emilar Rosenbohm. He quickly established from us our price range and colors of the used Camry we were looking for. His diligence and vigilance of what comes onto the lot quickly brought to us a one-owner car that had come to the lot only the day before. He quickly showed us three cars as we drove around in the first one we liked. With the Finance departments help he helped us get a great deal on a car that would likely sell in a short time. Although the car hadn't been inspected yet for sale, the VIP department expedited an 160 point inspection, and detailed the car for us. The VIP staff came to us while we were waiting (Mr. Fagan) and congratulated us on the purchase of our new car. Another staff member confirmed to us what we had already seen in the car fax: that he knew the previous owner and that the car was well taken care of. Chris (finance) quickly presented us our options for purchase of extended warranties or service plans and closed us out quickly. Although we were on location for longer than we would have liked, we were served lunch while we waited. I think that everyone worked well together to see that we got out of there as timely as possible. I don't remember the name of the man who detailed the car or who serviced our car. Emilar gave us a new set of interior mat and some touch-up paint. When we got back to Pensacola, we realized that we didn't get a temporary tag. We weren't able to get through on the phone. We're thankful and appreciative for all the staff at Eastern Shore Toyota for all of their friendly service efforts on Saturday! Thanks for make it easy for us! In the words of Arnold Schwarzenager's Terminator ( a real closer!), we'll be back! Thank you so much. I think you did everything right! Mark and Louise Hirst Pensacola, FL More
Christmas In February! Well let me start by saying Eastern Shore was nothing but awesome....Mr Eric Adamson was my salesman he was very patient and helpful ...no matter how Well let me start by saying Eastern Shore was nothing but awesome....Mr Eric Adamson was my salesman he was very patient and helpful ...no matter how many questions I had he answered every last one of them with a smile....He help me with purchasing my new Toyota Scion xB ....I'm absolutely in love with my new vehicle?? I recommend anyone who wants out of this world customer service please visit Eastern Shore Toyota...I promise you won't regret....*Ask for Eric*?? More
Great experience with purchase of work car. One of the best sales staffs I've ever worked with, dealership not pushy spent three days making up my mind . Travis Bond w with purchase of work car. One of the best sales staffs I've ever worked with, dealership not pushy spent three days making up my mind . Travis Bond was very professional and knowledge about the Toyota products . You can't go wrong with Eastern Shore Toyota More
Very courteous service Just bought a new Toyota RAV4 and it was a pleasant experience. Ed Reese was our sales representative and he was a pleasure to work with. Very nice Just bought a new Toyota RAV4 and it was a pleasant experience. Ed Reese was our sales representative and he was a pleasure to work with. Very nice person. We were given a very fair trade-in value for our older RAV4 which we had purchased from Eastern Shore Toyota in 2009. More
Great dealership and salesperson Eastern Shore has always treated me and my family with respect. I am a single mom so being treated well is important to me. I bought a new Rav4 in Ma Eastern Shore has always treated me and my family with respect. I am a single mom so being treated well is important to me. I bought a new Rav4 in May of 2015 and loved the experience. So when it was time to shop for a used car for my daughter I headed to the Eastern Shore. Travis Bond help me out with the purchase and was great. My daughter is so excited with her new previous owned car. And even my sales person, Danny Ponce, was excited for her. I recommend this dealership to everyone. Thank you so much for excellence service and a caring staff. Sherri Descalzo More
Fantastic experience! I walked into Eastern Shore Toyota about 20 minutes before closing just to look at the RAV4s. Elimar Rosenbaum assisted me without making me feel rush I walked into Eastern Shore Toyota about 20 minutes before closing just to look at the RAV4s. Elimar Rosenbaum assisted me without making me feel rushed at all, even though they were about to close. He helped me find a car in my price range that I really liked, and it was all-in-all a really, really good buying experience. This is the second car I've bought from Eastern Shore Toyota, and it certainly won't be the last! More
Used Toyota Avalon Travis Bond was a great salesman. He showed us the cars we wanted to see. We were introduced to the Sales Manager, Quinten. He was great too. We took Travis Bond was a great salesman. He showed us the cars we wanted to see. We were introduced to the Sales Manager, Quinten. He was great too. We took a few for test drives. Travis worked on an offer with us and we purchased a 2009 Avalon! Great experience, we'll be back to see Travis for our next vehicle purchase! More