Eastern Shore Toyota

It’s a saw. Toyota is absolutely the best dealership I’ve ever walked into that made me feel extremely comfortable without the pressure to buy something that I w Toyota is absolutely the best dealership I’ve ever walked into that made me feel extremely comfortable without the pressure to buy something that I was not ready for. I ended up buying a Toyota Tacoma for my wife’s birthday. Not only did they let me leave it there at their dealership for two weeks until the day of her birthday but they actually delivered it to a condo that I was staring at on the beach With a big bow on it. My wife was extremely happy with her birthday present and I can’t say enough about this amazing dealership and all our help that made it possible. I would highly highly highly recommend a dealership to anybody. That made me feel like family!!! More

Would not recommend this dealership to anyone trying to get a new car or help trying to get out of one your upside down in. Worked with Amanda who promised me the sun, moon and the stars to get me over th get a new car or help trying to get out of one your upside down in. Worked with Amanda who promised me the sun, moon and the stars to get me over there. kept telling me I can help with negative equity. I knew the drill been there done that. I knew the answer before even going over there. Wanted to give me the lowest possible amount for a trade in, car wasn’t driven, not even appraised by anyone, and was even told no appraiser on site. just crappy service all around. More

Our sales rep Cale was very helpful throughout the process of buying my 2025 Crown. He was very knowledgeable, professional and even bought my husband and I ice cream while we waited to see the financ process of buying my 2025 Crown. He was very knowledgeable, professional and even bought my husband and I ice cream while we waited to see the finance guy! The staff were very nice and we had a very easy time all things considered. More

I worked with Zac to buy a 2024 RAV4 XLE. He was very upfront and straightforward with me. He made the experience easy and a pleasure. He was very upfront and straightforward with me. He made the experience easy and a pleasure. More

Transaction went smoothly. Clayton worked with me through the sales process. No hidden fees, I knew what I was paying the whole time. Clayton worked with me through the sales process. No hidden fees, I knew what I was paying the whole time. More

I am writing this review nearly a month after purchasing my vehicle. I went to the dealer on October 14, 2024. To say the sale was easy, smooth, or efficient would be a misrepresentation. The sale was final my vehicle. I went to the dealer on October 14, 2024. To say the sale was easy, smooth, or efficient would be a misrepresentation. The sale was finally "complete" on Thursday, October 17, 2024. I completed a survey on my experience and was honest with my feedback. I received an email from the Sales Manager on October 21, 2024, requesting a call or email back. I sent him an email on October 23, 2024. After fourteen (14) days of no response (November 6, 2024), I sent a follow-up. As of this writing at 8:00 PM CT on November 10, 2024, I have not received a response to either of my emails in any way, shape, or form. That is the reason for this review. I am not here to regale you with the days-long saga of purchasing my car; I am here because of the utter lack of service and, honestly, the disrespect shown by the senior leadership at this dealership. More

I highly recommend salesman Cale at eastern shore enough, I’ve used him for about 6 Toyota purchases now and he always takes good care of me and finds me exactly what I’m looking for. Finance/sales manager C I’ve used him for about 6 Toyota purchases now and he always takes good care of me and finds me exactly what I’m looking for. Finance/sales manager Chase was also great with my last recent purchase, cannot say enough good things about these two guys! More

Dealership was great. It was clean. Everyone was nice. It was a great experience Would recommend to friends and family It was clean. Everyone was nice. It was a great experience Would recommend to friends and family More

Dealt with personnel here last 15-20 yrs. Exceptional Sales and Service. After relocating 4 hours away, I still choose to maintain connection with this dealership. Just purchased a new 202 Exceptional Sales and Service. After relocating 4 hours away, I still choose to maintain connection with this dealership. Just purchased a new 2024 RAV4 from them. More

Nicson was wonderful to work with and I give him 5 stars! The financial guy- not so much. Tried to pressure me and guilt trip me into a warranty package that I repeatedly said I wasn’t interested in. Sai The financial guy- not so much. Tried to pressure me and guilt trip me into a warranty package that I repeatedly said I wasn’t interested in. Said it was a ding against him if I didn’t get it. Looked up a car I had purchased back in 2019 and said I had the package with that one when I know for a fact I didn’t. I knew exactly what I wanted when I walked into the dealership and said I didn’t want any extras. Nicson honored that, the financial man did not. More