Eastern Shore Toyota

Great service. While I was waiting on my truck I watched other cars and trucks that were not Toyota vehicles coming for service. Now, what does that tell you about there service department if they are not t other cars and trucks that were not Toyota vehicles coming for service. Now, what does that tell you about there service department if they are not taking them to where they bought them. They should be asking themselves, "why did I not just get a Toyota". By the way I own three. David Lump More

Billy West and Mack Herrin III are simply the best! Outstanding customer service ! I recently purchased a vehicle and always have my vehicles serviced at Eastern Shore Toyota ! Outstanding customer service ! I recently purchased a vehicle and always have my vehicles serviced at Eastern Shore Toyota ! More

Not happy with how they handle business the finance manager is dishonest, will not be purchasing from them in future. Finance is shady and pushes useless high priced warranty packages that are extremel manager is dishonest, will not be purchasing from them in future. Finance is shady and pushes useless high priced warranty packages that are extremely too high. More

Had maintenance performed at eastern shore toyota , they did a good job servicing the vehicle. I wish the service fees for some of the maintenance they recommend weren’t so crazy high though, I would probab did a good job servicing the vehicle. I wish the service fees for some of the maintenance they recommend weren’t so crazy high though, I would probably have had more done and not have to take it to a local mechanic or perform some of the items at home. I can’t say enough about the service writer- Katie Morris, she went out of her way to help me. Great communication skills, great person, would only go back because of her and her commitment to the customer. More

My name is james skinner. I recently took my truck in about a tire issue. I wish I remembered my service writers name. He went above and beyond what he had to do. This was on 8/14/2020 hope someone can l about a tire issue. I wish I remembered my service writers name. He went above and beyond what he had to do. This was on 8/14/2020 hope someone can look up and see who helped me. Great guy. More

Over the weekend we had service done and purchased a new used car. Everyone was very helpful, knowledgeable, and easy to work with. We highly recommend Eastern Shore Toyota for all your Toyota needs. used car. Everyone was very helpful, knowledgeable, and easy to work with. We highly recommend Eastern Shore Toyota for all your Toyota needs. More

It was well worth the drive to Eastern Shore Toyota to purchase my RAV4. Brian, my salesperson, made car shopping very stress free!! I highly recommend! purchase my RAV4. Brian, my salesperson, made car shopping very stress free!! I highly recommend! More

Josh was so easy to work with! We made the drive to from Florida to Eastern Shore. It was well worth the extra miles! Josh made every bit of our buying process easy, friendly, and We made the drive to from Florida to Eastern Shore. It was well worth the extra miles! Josh made every bit of our buying process easy, friendly, and convenient. At no point did we feel any pressure but it was obvious that he was willing to do what it took to find the right vehicle for our wants and needs. I would send any of my friends or family members to Josh if they were looking to buy a Toyota. Thanks so much, Josh! We truly appreciate your dedication and professionalism. More

The Vip Department really knows how to make a buying experience enjoyable and Fun. Mack was my guy. He was awesome ,professional, and very knowledgeable. No high pressure sales tactics. Just awesome i experience enjoyable and Fun. Mack was my guy. He was awesome ,professional, and very knowledgeable. No high pressure sales tactics. Just awesome integrity and character. Will buy all my cars from him and the VIP department. Thank you Mack. I love my 2020 Camry ! More

Unparalleled customer service. When my old vehicle died, I called Eastern Shore Toyota and they started the paperwork right then over the phone. I was in my new truck the next day. I called Eastern Shore Toyota and they started the paperwork right then over the phone. I was in my new truck the next day. More