Eastern Shore Toyota

Service department is horrible. The dealership sales is great and the sales staff is great! Service department is inconsiderate and the face of their service department Denise Chapman is rude, snooty, and great and the sales staff is great! Service department is inconsiderate and the face of their service department Denise Chapman is rude, snooty, and acts as though she is begrudgingly doing you a favor in the performance of her duties. The Service Manager, if you get past Denise Chapman, tries to attend to whatever Ms. Chapman and their service department scheduling has muffed up. More

Hugo was a great help finding and confirming that the Ford Explorer that we were searching for was indeed smoke free had all the features that we were looking for, at a great price. We also were pleased Ford Explorer that we were searching for was indeed smoke free had all the features that we were looking for, at a great price. We also were pleased to find out that the dealer had a lifetime warranty on the transmission and engine to 80,000 miles. Very nice find, they treat customers well here! More

Easy and fast! My family got to take sienna for a while day to see how much we’d like the vehicle. Cameron S. Helped us find our vehicle and helped us with our trade in. Highly recommend this location as w day to see how much we’d like the vehicle. Cameron S. Helped us find our vehicle and helped us with our trade in. Highly recommend this location as well as the sienna! More

Great service and no hassle. I worked with Clayton. Jones. He wax professional, courteous and knew what he was talking about! I would definitely go here again to buy a vehicle! Jones. He wax professional, courteous and knew what he was talking about! I would definitely go here again to buy a vehicle! More

Best dealership ever, from the moment we arrived, shopping and buying at Eastern Shore Toyota was fantastic! Everyone at the dealership did their best to make my wife and me feel comfortable. The sal shopping and buying at Eastern Shore Toyota was fantastic! Everyone at the dealership did their best to make my wife and me feel comfortable. The sales staff were extremely friendly and knowledgeable about each model Toyota we tested. There were three different models and Rich seemed to know everything about them. Believe it or not Eastern Shore Toyota even has a nice little Cafe for those of us who spend a day car/truck shopping. I’ve always been a Ford or Dodge owner. But not now! Toyota’s from Eastern Shore and their team will definitely be getting repeat business from our family. More

Good dealership, not great nor average, but good. Their products sell themselves but they have to convince the.consumer to purchase the seemingly overpriced product is what we want as well as need. Their f products sell themselves but they have to convince the.consumer to purchase the seemingly overpriced product is what we want as well as need. Their facility is clean, nice, and the people we dealt with represented their company in an outstanding manner. More

Jonathon Howse was extremely helpful, knowledgeable, pleasant and a pleasure to work with. He helped me get through the trade-in and purchase processes easily and without stress! He was able to answer pleasant and a pleasure to work with. He helped me get through the trade-in and purchase processes easily and without stress! He was able to answer my questions, tell me about features of the vehicle and warranty that I didn't know and helped me step by step through every part of the process from explaining the features to pricing to walking me through getting my insurance changed over and out the door with my new vehicle. I also had great help from Mack and Brian in processing the paperwork and getting payment information handled quickly over a holiday weekend. The showroom was amazing and the selection was incredible. I live in the Pensacola area and it was well worth the short drive to get the service I received. Overall, I could not have asked for a better experience and would happily purchase from them again! More

My husband and I looked at two vehicles. yesterday...the Avalon and the Highlander. We decided on the Highlander but my husband was set on $25,000 and our Toyota 4Runner. Arend, sales manager was very nice Avalon and the Highlander. We decided on the Highlander but my husband was set on $25,000 and our Toyota 4Runner. Arend, sales manager was very nice but he wouldn’t take our offer. He was very close to our offer Burt we walked away without a new car. We bought our 4Runner from this dealership in 2013 and I was so looking forward to buying another vehicle from you dealership. Again, your staff was very professional and nice to us. More

We bought a truck dec 26 our salesman Ed was great He was real professional and seemed to enjoy his job had us out in record time The Newell’s was real professional and seemed to enjoy his job had us out in record time The Newell’s More

I love working with Eastern Shore Toyota! This wasn’t the first time we’ve done business here, and it definitely won’t be the last! Everyone there is super professional and extremely knowledgeable about the first time we’ve done business here, and it definitely won’t be the last! Everyone there is super professional and extremely knowledgeable about the Toyota brand! More