Eastern Shore Toyota

The salesperson did not have knowledge of car. They couldn’t get a payoff on my trade in. Waisted 3 hours of our time!!! Spent 2 hours just trying to get payoff. Also the price advertised was not They couldn’t get a payoff on my trade in. Waisted 3 hours of our time!!! Spent 2 hours just trying to get payoff. Also the price advertised was not the listed price of the car!!! More

Horrible service department brought my car in had an appointment pulled up to the service lane told the guy I had an 11:30 appointment. He told me everybody has an 11:30 appointment and pointed to the l appointment pulled up to the service lane told the guy I had an 11:30 appointment. He told me everybody has an 11:30 appointment and pointed to the line of cars waiting. I ask the guy how long of a wait he says anywhere from 10 minutes to 2 and a half hours the. He tells me the system is down so it won’t be 10 minutes I go inside ask for help from the salesman he tells me that’s not his area so I asked for the General Manager they tell me his name is Zac Bell but he is of course not in as he is a really busy man. I drove 80 miles round trip and accomplished nothing!! DO NOT PURCHASE A VEHICLE FROM Eastern Shore Toyota!! THEY DO NOT BACK UP YOUR VEHICLE WITH SERVICE and THEY WILL TREAT YOU TERRIBLY!! THEY ARE THE WORST More

Good vehicle selection, competitive market prices, and helpful courteous staff. I would recommend this dealer to friends and family. helpful courteous staff. I would recommend this dealer to friends and family. More

Myself and my wife went to Eastern shore Toyota on December 31, 2025 after deciding to buy a new Tundra for the business as a tax write off. My wife had to leave to run the business and I stayed to co December 31, 2025 after deciding to buy a new Tundra for the business as a tax write off. My wife had to leave to run the business and I stayed to complete the deal. Salesman was well aware I did not have to buy this as my 2021 GMC Canyon elevation. Was in great shape, paid for and low mileage. And knew we wanted this as a tax write off only. After sitting there all day and while sitting down in finance office I realized was wrong and had not listed my wife nor her LLC on paperwork. My salesman assured me he would get this fixed so I waited on him to call which never happened. I proceeded to bother him on this after this. Nos he tells me nothing he can do. I would have never signed anything and walked away had I not trusted in his word that he would fix it. I guess I am a sucker. However, in my opinion not the way to do business. A man is only as good as his word. Now I am not only stuck with a high car payment I did not have to have but also screwed on taxes. A new vehicle write off is huge in taxes. More

Anthony Fagan was awesome! !! He listened and understood what I wanted and made the effort to find the vehicle I wanted. Also responsive to texts. !! He listened and understood what I wanted and made the effort to find the vehicle I wanted. Also responsive to texts. More

Great dealership my sales person Tanner was very knowledgeable and easy to work with the whole staff was great it was a good experience. knowledgeable and easy to work with the whole staff was great it was a good experience. More

Sandy, James and Tony made this car buying experience the easiest I have ever had! Sandy’s prompt response and extensive knowledge of the 4 Runner, James’ professional negotiation of the price of the vehicle easiest I have ever had! Sandy’s prompt response and extensive knowledge of the 4 Runner, James’ professional negotiation of the price of the vehicle & trade amount for my car along with Tony’s efficiency made for a smooth, painless transaction! Highly recommend this team! More

Great experience! Joel was an awesome salesman/sales associate. No-pressure experience. Made the entire purchase process very easy for us. Would highly recommend t Joel was an awesome salesman/sales associate. No-pressure experience. Made the entire purchase process very easy for us. Would highly recommend this dealership. More

They lie and don't keep their word. Mona will lie just to get a sale knowing the vehicle is in bad condition Mona will lie just to get a sale knowing the vehicle is in bad condition More

My salesman, Andrew Lemovitz, was incredibly helpful! He went above and beyond to help me find the truck of my dreams and make it incredibly easy to purchase. I urge anyone looking for a new purchase to He went above and beyond to help me find the truck of my dreams and make it incredibly easy to purchase. I urge anyone looking for a new purchase to contact Andrew. More