Eastchester Chrysler Jeep Dodge Ram - Service Center

Jimmy Somma was polite, knoledgeable, and friendly. I was impressed that he remembered our names and where we were from even after the weekend. He said he would not pressure me and he keep his word. He asked impressed that he remembered our names and where we were from even after the weekend. He said he would not pressure me and he keep his word. He asked me about my driving habits and if I planned on traveling. He listened to my questions and answered them honestly. After checking my credit he said with a smile, "It's not Gold but its Platinum." and assurred me that I was not under any pressure. He explained my options and especially the safety aspect of making the trade, I will always remember his words "It'a no brainer"(smile) Thinking of my three grandchildren and loved ones too I was sold.I was excited and just about settled on buying my first Black vehecle and my second Jeep,when Jimmy said with excitement "wait a minute I'll be right back." When he returned he had information about a Jeep that he wanted me to see. The same car but it had a SUN ROOF! what!! Well, all I have to say is, I did not get a black car. But this was everything I wanted and more. He did what he said he would do and even programmed my phone to accept calls befor I drove off the lot What A Guy. What a blessing. I will keep in touch. Thank you Jimmy for everything including your great smile and wonderful personality. M Maxwell More

Very professional,all my question were answered.I would defective will recommend this dealer to my friends & who ever is interested in buying a car.Keep the good work,iam looking foward too do business aga defective will recommend this dealer to my friends & who ever is interested in buying a car.Keep the good work,iam looking foward too do business again at your dealer.Thankyou again. More

I would like to really thank Martha for helping me out on the purchase of a vehicle I came into the dealer not having any knowledge on what steps I needed as far as buying a vehicle she greeted me upon getti the purchase of a vehicle I came into the dealer not having any knowledge on what steps I needed as far as buying a vehicle she greeted me upon getting to the dealership with such a warm welcome I felt as if I knew this young woman for years her personality was incredible and I must say I was very Happy to see a woman in this line of business especially a person like Martha she seemed to know what she was talking about. She sat me down asked me a few questions and what brought me to the dealer I have had my license for years traveled by public transportation and with the job change I need to purchase a car I had a budget in mind she asked me what would be something affordable to me and I told her where I wanted to be my credit wasnt the greatest I call it Bad CREDIT Martha calls is Credit Challenging and with that being said I felt more at ease. Martha told me not to feel bad at all the dealership deals with many banks and felt confident enough that the dealership would get me approved she spoke very highly of the dealership and stated that everyone goes through hard times, she toke my information came back and told me every step I needed to do She told me based on my credit and where I wanted to be at as far as my payments she could show me a few cars that would allow me to be where I wanted to be. We went out to the lot she showed me several cars I must say they have a big inventory and lots to chose from , the dealership is huge and beautiful. She landed me on the car I thought I would require a huge down payment and again to my surprise that wasnt the case, she had me sit with finance while she got the car ready for me I didnt know I was able to go home with it that day she really made this a experience to remember after speaking with finance She helped me with getting the insurance allowed me to use her computer to contact a few companies found the best quote and had the insurance go in effect. I drove the car home that day I want anyone thats in the market for a car to go see Martha this Young lady is amazing she is for the customer all the way. I am a happy car owner for the first time. Not only did Eastchester Chrysler Jeep dodge earn a sale Martha earned a loyal customer that will follow her for years her dedication to making sure that the buyer is happy with the purchase is more than enough to earn a loyal customer. Great Job Martha, you rock girl Keep representing for the woman in this industry because you really are an amazing Sales Professional. My husband will be coming to see you and so will so many more family and friends thats intrested in a purchase of a car. Thank You again from the bottom of my heart you made this painless. More

Robert LaRosa was extremely helpful with getting me my second key. I needed a key for my town and country car, and he helped me very quickly and enthusiastically. I appreciate everything he did for me, an second key. I needed a key for my town and country car, and he helped me very quickly and enthusiastically. I appreciate everything he did for me, and would recommend others to him. More

VERY ATTENTIVE TO MY CARS NEEDS, FRIENDLY AND THOUROUGH SERVICE DESK AND SERVICE DEPT MANAGER(HENRY),MADE SURE I RECEIVED PROMPT RECOGNITION. WILL WHO CHANGED MY CARS OIL IS VERY COMPETENT AND FAST. LORI A SERVICE DESK AND SERVICE DEPT MANAGER(HENRY),MADE SURE I RECEIVED PROMPT RECOGNITION. WILL WHO CHANGED MY CARS OIL IS VERY COMPETENT AND FAST. LORI AT SERVICE DESK WELL SHE SIMPLY CANT BE REPLACED. SHE MAKES THIS SERVICE DEPT SHINE. AND I MUST POINT OUT THAT DONNY OVERALL IS THE ONE THAT CAN FIND ALL THE ANSWERS TO YOUR CARS PROBLEMS, HE JUST KNOWS HIS JOB AND DOES IT WELL SINCERELY MAURICE D More

This dealership was very professional and courteous. I would recommend Sundaye to all of my friends and family in need of a vehicle. I went with an unsure attitude and walked out a very satisfied custome would recommend Sundaye to all of my friends and family in need of a vehicle. I went with an unsure attitude and walked out a very satisfied customer. More

Ms. Constantino is the person I will always go to in the Service Dept. She truly represents what service means. Her knowledge of her job and her personal attention to detail stand out. Despite being very bu Service Dept. She truly represents what service means. Her knowledge of her job and her personal attention to detail stand out. Despite being very busy she goes out of her way to be as helpful as possible. She is the main reason I will return to this dealership. More

I MUST SAY AFTER BEING DISSAPOINTED WITH THE COMPANY, MET WITH JOHN BENITEZ AND HE IS MORE THAN JUST A GREAT INDIVIDUAL. HE PROVIDED GREAT CUSTOMER SERVICE. MR. BENITEZ TOOK CARE OF THE ISSUE RIGHT AWAY. I G WITH JOHN BENITEZ AND HE IS MORE THAN JUST A GREAT INDIVIDUAL. HE PROVIDED GREAT CUSTOMER SERVICE. MR. BENITEZ TOOK CARE OF THE ISSUE RIGHT AWAY. I GREATLY APPRECIATE THE TIME, ATTENTION AND SERVICE PROVIDED. IN ADDITIONAL I WOULD LIKE TO THANK DAVID (AGENT FOR SERVICE DEPT.) FOR GREAT SERVICE. AFTER TODAY I HAVE BEEN CONVINCED THAT EASTCHESTER CHRYSLER N JEEP DEALER WORKS WITH US AS CLIENTS TO PROVIDE A SATISFACTORY SERVICE. THANKS AGAIN MR. BENITEZ!!!! More

1st time at Easchester. went for the oil change special (Buy 1 get 3 free)So I decided to get them a try. I pulled up into a very clean reception area. I was met by Raven you asked me what I needed and tol (Buy 1 get 3 free)So I decided to get them a try. I pulled up into a very clean reception area. I was met by Raven you asked me what I needed and told me I had a little wait since there were 3 cars ahead of me for oil changes.So she did my paper work, put all my info into the computer for the next time I visit Eastchester. After that I went to the customer lounge ,which is located in the new car showroom.( Can you say sales ploy!) After looking at the new cars I went to the lounge. Which again was very clean and comfortable. It has tables with chairs and 3 sofas,a flat screen tv and remote control. And also there is small childrens playroom with toys with a tv showing cartoons. A free coffee machine is also available. There are windows in the lounge so you can see your car being serviced. After an hr & 1/2 my car was ready. All in all my experience at Easchester was positive, they were professional ,the place is clean and comfortable for customers. I hope they continue in this manner since finding a good place to service your car can be a stressful decision. More

I would like to commend Service Advisor Lori Constantino for her attentiveness, interest in my problem, and for making sure my problem was resolved before I left the Dealership. Lori was pleasant, helpful, for her attentiveness, interest in my problem, and for making sure my problem was resolved before I left the Dealership. Lori was pleasant, helpful, knowledgeable and made for a calming experience in a potentially stressful situation. Lori made sure that my loaner vehicle was delivered to me and made sure I was informed by the technician of how my problem was resolved. Lori is an asset to the service department and should be commended by the Dealership for her work in serving the public. Thanks, Lori, for all of your help! Please deliver this review to Lori. As for the repairs themselves, well, we shall see, given that this was the second time I returned for the same problem. More