Eastchester Chrysler Jeep Dodge Ram - Service Center

BAD SERVICE AND NO ONE WOULD TRY TO HELP WITH RESOLUTION The service department is not so professional they do you wrong without care for their customers. I try several times to resolve with the office even The service department is not so professional they do you wrong without care for their customers. I try several times to resolve with the office even call the customer relations office and leave a message, no one returns calls. I would not recommend to anyone More

Bait and switch liars, false advertising If you want to find the sleeziest car dealership in New York, look no further. I came in twice from Brooklyn. The first time they advertised false pri If you want to find the sleeziest car dealership in New York, look no further. I came in twice from Brooklyn. The first time they advertised false price by $750. Second time they informed me it was sold three hours after I’ve inquired if it is still available; a complete bait and switch. Then I called them back up from another number and they claimed it was still available. This dealership optimizes why car salesman are known to be liars. More

the worts horrible service.never picku p the phone .you cant never speak to anyone.they are rude and lost .would never go back there for nothing horrible service.never picku p the phone .you cant never speak to anyone.they are rude and lost .would never go back there for nothing More

Awful experience! The customer service is terrible I honestly don't even feel like writing all that went wrong with this visit. I love my Grand Cherokee summit which I didn't purchase from this particu I honestly don't even feel like writing all that went wrong with this visit. I love my Grand Cherokee summit which I didn't purchase from this particular dealership but unfortunately it's my local dealership for service. If at all possible go elsewhere!! More

Great Service I am from out of state and have a 2015 Dodge Durango. My truck stopped on the expressway early evening on a Friday. I called and was told that I neede I am from out of state and have a 2015 Dodge Durango. My truck stopped on the expressway early evening on a Friday. I called and was told that I needed an appointment. I got the service manager on the phone and explained my situation. He advised for the vehicle to be towed to the dealer. I expected the unfortunate extra costs including a hotel stay for the weekend. It got to the service department around 5:00 pm. Mike has a technician look at the vehicle that night. It was a simple fix and we were on our way that same night. GREAT SERVUCE. More

STOP ✋ DONT ENTER IN THIS DEEP xxxx SHOW Before you do bussnes with them just stop and se the line of costumers yelling and arguing about TERRIBLE SEVICE & stilling your money 💰 Taking you Before you do bussnes with them just stop and se the line of costumers yelling and arguing about TERRIBLE SEVICE & stilling your money 💰 Taking your money with out fixing the problem Not responsible after . I speed 3,000 in supposedly repair my car for several issues , not even half op problems where solve. They are non professionals , thiefs and no sympathy for any costumer Mng , MIKE it's the worst of all More

Perfect Servicing experience I have nothing but great things to say about Eastchester's Service Dept. You drive up and are greeted by a greeter who's friendly attitude is contagio I have nothing but great things to say about Eastchester's Service Dept. You drive up and are greeted by a greeter who's friendly attitude is contagious. I forget his name but if you have your car serviced there you will know exactly who I mean. I have had the pleasure of having both Rob and Maggie as my service advisers. Rob and Maggie are very accommodating and do whatever they can to take care of your service needs. I had Rob for my express oil change. He had me in and out and explained everything that was done and took his time while answering my questions. I made the mistake of having a different dealer do some work on my vehicle and they messed it up. I then brought the car over to Eastchester and got Maggie as my service adviser. She went above and beyond to not only get the fix approved but she checked to make sure it was fully covered within the warranty. She kept me in the loop through the whole process and accommodated all my needs. I will be honest and say that I purchased my vehicle at a different dealership 3 years ago because the Sales personnel at Eastchester were not very honest at that time. I have not dealt with the sales staff since then so I don't know how they are now. I would not hesitate to take my car here if you need servicing. They are friendly, listen to your concerns and go above and beyond to assist with the servicing and fixing of your vehicle. If you are using the express service hopefully you get Rob. If you need regular servicing then hopefully you get Maggie as your adviser. They are definitely my two go to people. More