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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews
Call Service Center (877) 983-7766

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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January 29, 2023

Poor salesmenship when told one price for a lease to get me there then told its hundreds more More

by JTRAP79823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to read this feedback. We strive to deliver a straightforward and communicative experience and never intend to mislead our guests. I assure you that we will work to prevent this type of mixup from happening in the future. If there is anything more we can do to assist you or better your time working with us, please feel free to reach out. Best, Customer Care Team - (877)-811-9330

Jan 30, 2023 -

JTRAP79823 responded

I think I’ll be looking for a new dealer , taking my family and friend with me

January 28, 2023

It was the best experience I ever experienced in a dealership thank you so much More

by angelt4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review. We are glad that the Eastchester Chrysler Jeep Dodge Ram team was nice to work with. We appreciate your business and these kind words. See you around!

January 27, 2023

People are great and extremely helpful, was in and out for a job that was in my opinion a difficult job More

by aesgodfreyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! We are glad to have your trust in our business.

January 27, 2023

Mr. Emejuru was great. He went above and beyond and help me with everything I needed. More

by dominic.abner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ezenwa Emejuru
Report | Print
Jan 30, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are so glad to hear that you had a successful experience working with Mr. Emejuru. If there is anything more we can do to assist you or improve your 3-star rating, please feel free to reach out. Thank you, Customer Care Team - (877)-811-9330

January 27, 2023

Service is top notch Ricky is the best very knowledgeable, and very informative, definitely recommend to everyone. More

by Edward Edgehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Report | Print
Jan 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review of Eastchester Chrysler Jeep Dodge Ram, Edward! It is exciting to hear that Ricky provided top-notch service. He will appreciate the shoutout!

January 27, 2023

The salesman was very polite and extremely helpful and professional to me the customer, please inform him to keep up the good work ; and he shall succeed in his career. More

by genesis3479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kario
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Jan 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for the great review of Eastchester Chrysler Jeep Dodge Ram! Our sales team appreciates your trust and confidence.

January 26, 2023

People are extremely friendly and professional. It was a fantastic experience, and their service was fast. More

by yasirisortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It means so much to us to see your review! Thanks from the team at Eastchester Chrysler Jeep Dodge Ram!

January 25, 2023

Very poor service. I have had nothing but problems with my 2021 Grand Cherokee L since I took it off the lot. This is border line embarrassing. Now my sound system has More

by sclarke354
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for sharing. This is concerning feedback to receive, and I regret that you're having these issues with your vehicle. We strive for best-in-class care, and I apologize for letting you down. if there is anything else we can do for you, please reach out. Thank you, Customer Care Team - (877)-811-9330

January 25, 2023

Very friendly, professional and prompt. Always a great experience. Staff is knowledgeable and helpful. Would definitely recommend to others. More

by jsts434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review of Eastchester Chrysler Jeep Dodge Ram! We truly appreciate your support and hope you have an awesome day!

January 25, 2023

I would recommend your service for more advance problems. The cost is to costly for common repairs at the dealer. More

by aanavell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heavenly Rodriguez
Report | Print
Jan 25, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

While we are happy to hear that you trust our team with difficult projects, it is disappointing that you are dissatisfied with our maintenance costs. We appreciate customer feedback and, if there is anything else you would like to share or discuss, please be in touch directly. Thank you, Customer Care Team - (877)-811-9330

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