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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,663 Reviews

3,663 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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October 24, 2024

I been going there sins I got my car. But I had few services advisers, so I recently had Anthony ,His great. Great personality. Great guy. And he actually does listen to u. And explains e More

by a_michailov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 25, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We're delighted to hear that Anthony provided you with such attentive service at Eastchester Chrysler Jeep Dodge Ram. Thank you for recommending him and sharing your positive experience!

October 19, 2024

This Dealer have All Good people working for them. From the Service Thecs and the Intake Reps. Very Prompt Service. I Recommend this Dealer to all my Friends & Family. More

by glenshashashiviv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for recommending Eastchester Chrysler Jeep Dodge Ram! We're delighted to hear that our team provided prompt service and made a positive impression. We appreciate your support!

Oct 21, 2024 -

glenshashashiviv responded

Thank you.

October 19, 2024

Great leadership and customer service in the service department. From well respected employees welcoming you at the entrance to service advisors handling your car issues throughly. My car was handled pr More

by Darryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy mota
Oct 21, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Darryl, we're delighted to hear that our service department at Eastchester Chrysler Jeep Dodge Ram provided you with such a positive experience. Thank you for acknowledging the team's professionalism and dedication!

October 16, 2024

I only go to Eastchester to service my Jeep, they are exceptional! Everyone is pleasant and eager to help. Their workmanship is outstanding! Ricky the rep I dealt with this time was considerate, polite a More

by DebJMDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Oct 16, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Deb, we're delighted to hear that Ricky and the team at Eastchester Chrysler Jeep Dodge Ram provided exceptional service for your Jeep. Thank you for sharing such positive feedback!

October 15, 2024

Service was excellent. I went in for a oil change and wheel rotation and they had me in and out super fast. More

by AnthonyM0214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Anthony, we're delighted to hear that you had a quick and efficient service experience at Eastchester Chrysler Jeep Dodge Ram. Thanks for sharing your feedback!

October 14, 2024

Un buen trabajo cuando me gusta ir al Dealer jjjjjjj pero algunas me gustaría que fueran eficientes con el español More

by yaneth.ramirez2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Couvertier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Yaneth, gracias por sus comentarios! Apreciamos su visita a Eastchester Chrysler Jeep Dodge Ram y tomaremos en cuenta su sugerencia para mejorar nuestro servicio en español.

October 11, 2024

Great guys fast and reliable would recommend next, only wish for good internet in waiting area. More

by Rafaellguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for recommending Eastchester Chrysler Jeep Dodge Ram! We appreciate your feedback about the wifi and hope to have the opportunity to improve your experience with us next time.

October 07, 2024

Horrible kier Customer Service I would rate as a zero the way he talked to me as a customer like if I was a dummy loud voice as if I were a child after walking out of there with my vechile work being at $10 More

by Chastityacosta12@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kier
Oct 08, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

We are sorry to hear about your experience with our customer service. We strive for respectful and professional interactions, so it's concerning to learn this wasn't the case during your visit. Please reach out at your convenience so we can address these issues directly. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

October 06, 2024

Service to me seems way more organized than dealership (sales) service gets you in an out and no problems sales not so much Service Rep I think his name is Kier was Great More

by Dodgert2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kier
Oct 07, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! It's great to hear that our service team, especially Kier, provided an organized and efficient visit. We appreciate your feedback on the sales side as well and will work towards improving it. Please reach out to our Customer Care team at CustomerCare@EastCJD.com if there is anything else you would like us to address.

September 01, 2024

The staff is very polite and courteous. They were very professional as well. Each staff member I had contact with were very helpful and attentive to my needs.The staff kept me well informed More

by Michi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Sep 01, 2024 -

Michi responded

Thank you all who treated me like I was the only customer around

Sep 03, 2024 -

Eastchester Chrysler Jeep Dodge Ram responded

Michi, we're delighted to hear that our team at Eastchester Chrysler Jeep Dodge Ram provided you with such attentive and professional service. Thanks for sharing your experience!