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Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews
Call Service Center (877) 983-7766

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

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March 06, 2023

Great customer service and quick. Service department is amazing also. Recommend this location for all More

by nychelle17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Sales Depart. 5 stars
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Mar 06, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your business and your review! Thanks from the Eastchester Chrysler Jeep Dodge Ram Team!

March 04, 2023

Their customer service is horrible and I’ve been given the run around with my car! Almost 3 weeks later and I still don’t have my car! More

by Aryeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izzy
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Mar 06, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry for the delay with your service and the poor communication from our team. Your experience is important to us and we would like to ensure that everything is taken care of promptly from here on out. Please don't hesitate to give us a call directly when you have a moment. Thank you, Customer Care Team - (877)-811-9330

February 28, 2023

Everyone was amazing from the time I pulled up. Cairo was patient and explained services I should get in order to maintain the life of my vehicle More

by rashidahammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cairo
Report | Print
Feb 28, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Cairo and the Eastchester Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

February 25, 2023

Very Over priced and the advisor Eze over charged me and did not pay any to resolve his error. He charged me 6 hours of labor and in reality it was less than 4 More

by Fanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eze
Report | Print
Mar 06, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

This feedback is concerning to read. We sincerely apologize if there has been any confusion here regarding our prices, and we'd be happy to help. Please consider giving us a call directly so we can properly address your concerns. Thank you, Customer Care Team - (877)-811-9330

February 24, 2023

Service was good, I was truly satisfied. My wait time wasn’t that long as well. More

by CRYSTAL.WRIGHT1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Couvertier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are elated to hear that you received excellent care! Thank you for supporting Eastchester Chrysler Jeep Dodge Ram!

February 24, 2023

Dealership cares about their customers and works hard to get them out in a timely manner! More

by TWT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Echeverria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for this glowing review of Eastchester Chrysler Jeep Dodge Ram! We hope to see you again!

February 24, 2023

The service at keep Chester was excellent I will be back for device thank u More

by gdoe171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to hear that we have earned your loyal business! Thank you for being a client of Eastchester Chrysler Jeep Dodge Ram.

February 24, 2023

Sammy was amazing as usual! He had our car diagnosed and fixed ASAP! He’s always a pleasure to deal with. His customer service is always on point. He makes our experience with t More

by jesuskelliep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Moto
Report | Print
Feb 27, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

It is great to hear that Sammy has provided outstanding service. Thanks for working with us here at Eastchester Chrysler Jeep Dodge Ram.

February 23, 2023

Service was excellent. I came in for a recall and Ricky was very helpful. The whole team was great. More

by gtbrian125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Feb 24, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate the kind review! Thank you for choosing Eastchester Chrysler Jeep Dodge Ram and for sharing your thoughtful feedback about Ricky. We hope to see you again!

February 23, 2023

Service advisor was very helpful and knowledgeable and understanding. Explained everything in detail so I can understand what the issue was. Kept me updated throughout the process. Great experience overal More

by Donteclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Beleno
Report | Print
Feb 24, 2023 -

Eastchester Chrysler Jeep Dodge Ram responded

Our service team appreciates your kind words! Thanks for supporting Eastchester Chrysler Jeep Dodge Ram and we will see you next time!

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