Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Eastchester Certified Motors

Eastchester, NY

Overview
Employees
Reviews
Vehicles
4.2
111 Reviews
We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! We are committed to providing amazing customer experiences. Our team is here to support you throughout your shopping process, don't hesitate to reach out!
Contact Dealership
View Awards

541 White Plains Road

Eastchester, NY

10709

Directions

By Type

Showing 111 reviews

February 25, 2025

This has been the best car buying experience thus far. I’ve been buying cars since I was 21 years old I’m 47 now. Adam worked with me and helped me from A-Z. I’ll be referring my friends and family here i More

by Shep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mukadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Eastchester Certified Motors responded

We're so glad to hear that Adam and the team made this your best car-buying experience yet! Your referrals mean the world to us, and we truly appreciate your support. Enjoy your new car! 🚗🎉 Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 24, 2025

Had an excellent experience at Eastchester Certified Motors. I was looking for the 2024 BMW X6M for a while but couldn't find the right one. To make a long story short they got me the vehicle and I coul More

by francambisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mukadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Eastchester Certified Motors responded

Thank you for sharing your excellent experience! We're thrilled we could help you find the perfect 2024 BMW X6M. Enjoy your new ride! Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 20, 2025

John and Adam made the car buying process so smooth and easy! It was unlike any other dealership I’ve been too before, they focused on getting me in and out of there with no stress and worked hard to get m More

by Joe M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Frantzis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2025 -

Eastchester Certified Motors responded

Thank you for your amazing review! We're so glad John and Adam made your car-buying experience smooth and stress-free. We appreciate your recommendation and hope you enjoy your new car! Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

February 15, 2025

Would not inform of any dealer fees over the phone. Response as to why: "We are not online authorized." I would be careful dealing with any car dealers that won't inform about their fees. More

by Sigurd
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Did not provide her name
Report | Print
Feb 16, 2025 -

Eastchester Certified Motors responded

We understand your frustration and apologize for any inconvenience. Transparency is important to us, and we strive to provide clear information to all our customers. If you have any concerns, we’d be happy to address them directly at Bsingh@eastchestercertified.com. Please feel free to reach out so we can assist you further. Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

January 22, 2025

Made appointment for 11am , car not there, come back at 1pm ,Waste of time , Bait and switch , added $6000 to the advertised price. More

by vmardikian62
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Indy S
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2025 -

Eastchester Certified Motors responded

Thank you for taking the time to share your experience. We apologize for the inconvenience caused during your visit. We strive to provide accurate information and transparency, and it’s disappointing to hear that your experience didn’t reflect that. We will address the concerns you raised about pricing and vehicle availability to ensure we can do better in the future. If you would like to discuss this further or give us another chance, please don’t hesitate to reach out at Bsingh@eastchestercertified.com Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

January 10, 2025

I was highly disappointed after speaking with someone over the phone confirmed and given a great price that I saw online. When I get to the dealership I left highly disappointed I went in already and wil More

by Ivz
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Can't remember.
Report | Print
Jan 11, 2025 -

Eastchester Certified Motors responded

Thank you for sharing your feedback. We sincerely apologize for any confusion or frustration you experienced during your visit. At Eastchester Motors, we strive to provide clear and transparent pricing, and we regret that this was not reflected in your experience. Your concerns about pricing and fees are important to us, and we will review this situation with our team to ensure better communication in the future. If you'd like to discuss this matter further or allow us the opportunity to make things right, please feel free to contact us directly a Bsingh@eastchestercertified.com. We value your time and your interest in our dealership. Your Friends at Eastchester Certified Motors. T: 914-861-3170 www.eastchestercertified.com

January 04, 2025

The dealership looks nice and user friendly. The after sale is horrible. And the worst customer service to deal with her/ sales rep. Is the worst. More

by naser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Indy S
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales receptionist.
Report | Print
Jan 05, 2025 -

Eastchester Certified Motors responded

Thank you for taking the time to share your feedback. We’re glad to hear that you found our dealership welcoming and user-friendly. However, we are truly sorry to hear about your dissatisfaction with the after-sale service and the experience with your sales rep. This is not the standard of service we strive to provide. We would love the opportunity to address your concerns directly and work toward a resolution. Please feel free to reach out to us at Bsingh@eastchestercertified.com so we can make things right.

December 06, 2024

Great service they break it all down to you so that you understand everything and they also make the deal happen More

by Rugtronicsnyc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indy S
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Xerri
Report | Print
Dec 07, 2024 -

Eastchester Certified Motors responded

Hi Thank you for your feedback! We're thrilled to hear you appreciated the clear explanations and that our team made the deal happen for you. Enjoy your new car, and we hope to assist you again in the future! 🚗✨

November 13, 2024

Service was promt and straight forward. I was able to trade in my old car and complete the whole transaction in 3 hours More

by jfyrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Xerri
Report | Print
Nov 25, 2024 -

Eastchester Certified Motors responded

Thank you for your review! We're so glad to hear you had a prompt and straightforward experience with us. It's great that we could help you trade in your old car and complete everything within just 3 hours. We appreciate your support and look forward to assisting you again in the future! Best Regards Bibi Singh Sales Director Eastchester Certified Motors

October 27, 2024

I’m happy that it was a quick stop shop, I was able to leave within a couple of hours. The staff was friendly as well. More

by Lylas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Indy S
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Frantzis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mukadam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bibi Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Xerri, Efrain Fournier, Sara Ali
Report | Print
Nov 25, 2024 -

Eastchester Certified Motors responded

Thank you for sharing your experience! We're thrilled to hear you enjoyed our quick and efficient service and that our friendly staff made your visit even better. We appreciate your support and look forward to serving you again! Best Regards Bibi Singh Sales Director Eastchester Certified Motors

1
2
3
...
12